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hsfrank

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Posts posted by hsfrank

  1.  

    on my upcoming cruise with Silver seas, it’s door-to-door with gratuities included. Part of it includes pick up at your door and delivery to the airport. I’ve been unsuccessful in finding out whether gratuities to the driver of the limo are included with this service. Has anyone had any experience with this, and can provide an answer? 

  2. thank you all your bloggers for the information you were providing. October will be our first cruise with Silver seas and we will be on the Nova. The Internet has provided some conflicting information about restaurants and surcharges. I was led to believe that there are no surcharges, except for LaDame,SALT and Kaiseki. however, some other websites are showing surcharges for other restaurants. Can you clarify this thank you.

  3. Insurance purchased through Viking has two parts. The first part is a cancel for any reason provided by Viking itself. The remedy for this is a voucher or to use Viking‘s cancellation policy. In your case since you canceled for nine days prior to the leaving Vikings cancellation policy would charge you 100%. Therefore your only remedy under that portion would be a future cruise voucher for the amount that you paid.

     

    The second part is provided by an insurance company and is a cancellation for specified reasons. Unless you were quarantined and had a doctors certificate that policy would not apply . It may be the tripmate has not returned your call since this policy does not apply to your circumstances. All of the above is only my reading of the policy and is not a official statement from Viking or Tripmate. You might call Viking and get a more responsive answer. 

    Tripmate_Travel_Protection.pdf

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