harleydudesat

Right now I am booked solo in the cabin.  What would happen if I purchase Cheers and then at a later date add an additional person to cabin?

Hi,

Doing our first trip to Costa Maya in Feb 2022.  We are 3 older adults that are looking for an all inclusive beach excursion.  Looking to relax (and of course drink and eat😉). Prefer quieter non party type atmosphere.  Any suggestions?

Thanks 

On 8/12/2020 at 12:15 PM, 1st4our25th said:

I had the same problem for months. Every user ID was taken no matter what I tried, until I remembered we used to have Allstate insurance years ago. I tried that old user ID and password and it worked. Hope you get it figured out!

Thank you so much.  After straining my brain to remember my email from a lifetime ago I was able to retrieve my username and get logged in,  now to get the drive wise app set up

33 minutes ago, bury me at sea said:

 

Are you either a current or former customer of Allstate?  If you ever had an internet account with them it could be causing interference.

I did have Allstate at one time.  Can't remember if I had an internet account but this may be the problem.  Any ideas on how to work around this>

1 hour ago, Saint Greg said:

 

Think I log in with my email address. Have you tried using that as your ID?

Thanks Saint Greg, I just tried that and got the same message again

Hi,

I'm having issues signing up for this.  No matter what user name I pick it always says that the user ID already exists.

Any suggestions?

I booked online but now have a PVP who I went thru to change cabins.  Both cabins were available for same casino rate.  He did mention it had to be treated as a new booking (not sure why)

44 minutes ago, Cruisesfun65 said:

 

I have this exact same situation and wonder the same thing. 

I received $200 OBC for Mardi Gras not being ready for TA cruise.  I rebooked an Alaskan cruise and the $200 did transfer.  That was cancelled so I rebooked an Aug cruise and the $200 did transfer along with $600 OBC.  Now have another cruise booked (booked before Aug cancelled) which the FCC was transferred to along with $600 OBC.  TA submitted paperwork to have the $200 from Mardi Gras applied.  Waiting for it to show 

2 hours ago, firefly333 said:

Not sure what you are calling a administrative fee? Shof is talking about the penalty charged if you cancel. No idea what OP is calling a admin fee since she doesnt say.

 

There is no fee to upgrade or shouldnt be. Did you cancel one casino rate, and rebook another? Did you call in and they said this is the cost to upgrade? I cant think of why there would be a admin fee other than the cost to upgrade.

I was under the same casino rate but wanted to change from a cove balcony to a premium balcony.  I was told it would cost $100 admin fee.  The admin fee shows on my booking.  Was considering changing to a Havana Balcony but not if I have to pay another $100 in addition to the price increase

Is it normal to be charged an administrative fee when you upgrade your cabin but stay on same cruise?  Booked casino rate.  If you upgrade your cabin again will you have to pay another admin fee?

3 hours ago, Lottacruises said:

Sounds like you dont have an email on file for that specific booking.

 

 

As far as I know I do, I have my email in my profile and when I talked to PVP he confirmed it was the correct one.  He said maybe the email just hadn't hit yet.   No problem, I've been thru enough cancellations I knew what to do.  Wish I would get the promo emails tho....

Thanks for all your advice

When you do get emails who is listed as the sender?

27 minutes ago, shof515 said:

depending on how you book, most emails about cancel cruises is sometimes sent to your TA and your TA then has to pass the message to you

First cruise was a rebooked from TA cruise, then rebooked again from SF Alaska cruise.  I did go thru big box for that one

Second one I booked myself online, but just a couple days ago I contacted a PVP

Maybe those are the reasons for no email for cancellation but still doesn't explain lack of email offers....

Such a puzzle

30 minutes ago, TeresaJ said:

Have you checked your spam box?

Yes, I have checked multiple times.  My friend who cruises with me keeps sending me copies of the email he receives asking if I got it also. I never have

I was on the 1 Aug and 8 Aug cruises and never received the cancellation emails.  

Thinking about it I have NEVER received any promotion emails or any other type of emails from Carnival.

I have my correct email address on my profile and have checked

 SEND NEWS & OFFERS TO MY EMAIL ADDRESS 

What have I maybe done wrong and how to fix it?

Thanks

My cruise was cancelled also.  Alaskan out of San Francisco.  All cruises out of San Francisco are cancelled thru 2020 per Carnival website.  Is the 100% FCC from what you have paid or what the cruise was booked for?

The Alaskan cruise was booked after our transatlantic cruise on the Mardi Gras was cancelled.  Can we use the 25% FCC from that cruise along with the 100% from Alaskan cruise?

Also, is the OBC transferable from cancelled TA also?

Thanks

4 hours ago, djb78 said:

My tickets had a cancellation fee of $75CAD each. I had 3 one-way tickets there and 3 home, so a total of 6 tickets. I cancelled the tickets and sent the cancellation receipts to Carnvial. They responded that they couldn't see the original itineraries so I'd have to resubmit. I resubmitted on Monday with the documentation that showed the original bookings. Given that he last turnaround was about a week, I should see something on Monday or Tuesday.

 

You might want to change your tickets to somewhere you do want to travel to, even non-refundable tickets can often be changed for a fee. Any unused value in cost difference, you might be able to retain for another flight.

 

If you flat-out can't change them and won't use them, then you can cross your fingers that your airline changes it's schedule. United, for example, will give you a full refund, even on non-refundable tickets, if the departure or arrival changes more than 2 hours, and you don't want an alternative flight. Even for changes of 30 minutes to two hours, they will consider a refund if you can convince them that the new times don't work for some reason. I've used this to get a refund on a non-refundable ticket then rebook at a lower rate. With nearly a year before your flights, there's ample time for a beneficial schedule change.

Where do you send the information to?  I called Carnival and they said to email to "airreimbursment@carnival.com". Got it back as undeliverable.  Not sure if I misspelled or missed something.  Any help would be appreciated

I have a couple questions:

Will Carnival transfer the Vacation Protection from Mardi Gras cruise to new one booked?

Who do I contact for help on non-refundable domestic airfare?  Luckily I paid extra to have the international flight refundable.

I can't find CHEERS either, I am logged in, under cruise manager and all that comes up for beverage package is Bottomless Bubbles

Thinking of doing this for our Dec cruise.  Would like to find out how crowed it might be and any other thoughts that you might have about it.   Thanks

I am doing my first B2B in December. I will be in the same cabin. The person coming with me will only be on for the first half (5 days), second half (4 days) I will be alone in the cabin but friends will be coming on board to stay in the cabin next to me. Once question I had was do you have to notify Carnival ahead of time that you will be doing a B2B?

Thanks

We are sailing during the Super Bowl on the Triumph. We board on Saturday so the first sea day would be Sunday. What are the chances that the elegant night will be rescheduled to the second sea day?

As an FYI, if you email shoreexcursions@carnival.com, you will get an email stating they have had a lot of FTTF requests. You should then be notified when more spots become ope for your sailing. I emailed them this morning, and about an hour or so later, I had the email stating spots were opening up. Be sure to include your sail date, and your ship.

Thanks so much for sharing this email address. I sent an email and received an answer back within 30 min saying they were able to open up a few more. I went right to the web site and was able to get FTTF for my friends who are sailing with us.

What all is included in the butler service? Is it worth the extra expense?

Thanks

Holly

Last Minute Travel help.

Looking in Miami Downtown and it shows a 5* hotel with 34 floors. Any idea what hotel this might be? Looks like it is right by the Intercontinental.

Thanks for the help

Holly