We had basically the same thing happen in Vancouver and drove home May 2. Submitted receipts $1700 to HAL mid May. Email Aug 2 said approved and check will arrive in 6-8 weeks. As of today, no check and it’s now Oct 30. They give me stories, like wait longer, no check request sent yet to 3rd part, etc. I’m sure I’ll get it, but sure a slow process.