RR18

I understand that a table of 10 is more complicated - but why when we made a reservation they gave away our table -not once , but twice. I was really more concerned with their lack of concern then anything - the final night they kept insisting we must parts of our group had already been seated - but they hadn't. Then the offer was "how bout 2 table of 5". They just didn't handle it well. Having said that - the wait staff themselves were wonderful. I just feel that if you make a reservation - they should have it.

Just returned from Westerdam - they don't have the any time dining worked out at all - 2 nights in a row they messed up our reservation - we were a family of 10 - and they kept saying we could only have 2 options for dinner 5:45 or 7:45 - we tried both - they NEVER had the table ready - and on final night said, how bout we split you into 2 tables. VERY disappointing - maitre d was not accommodating or concerned at all.