Jump to content

GiGi_Cruiser

Members
  • Posts

    1,075
  • Joined

Posts posted by GiGi_Cruiser

  1. I know the problem was resolved which is awesome for you folks. I hope you have an excellent trip. What the learning moment is HOW did the problem occur? Did the TA drop the ball, Princess, Clients? I would be interested so I do not get into the same circumstance. Thanks

     

     

     

    We are not certain how it happened however we are thinking [emoji848] the TA asked if the fair had dropped and we assume that spurred the chain of events!

     

     

    Sent from my iPhone using Forums

  2. I’m so glad this is done [emoji736][emoji2]

    I was just doing my check in and saw

    It wasn’t there good thing we wound not have been happy getting on and finding out! [emoji52]

    All is good!!

    They also are putting $ 80.00 back on our CC [emoji847][emoji122][emoji122]

     

     

    Sent from my iPhone using Forums

  3. I would be absolutely hammering the TA about this. You state that you have written proof of what you paid for and that should be the end of it. Tell them to provide evidence of why the booking was changed.

    I could say that the TA stuffed up somewhere along the line but I don't know all of the facts. Any decent travel agent would fix this, and even take a hit to their commission if that's what it takes (mine did once). If your TA is close I wouldn't be doing the phone stuff, I would present at her office.

     

     

     

    I’m the wife of ALFALFA, I talked to Princess and they said it was changed at final payment but we did not tell them to change it so they told me I had to talk to our TA and she will let us know what we have to pay to get the sip and sail back.

    We were told by the TA what the final payment was and we agreed on that. Just found out it was $200.00 less then what was agreed upon so we will pay the $200.00

    Plus they took a 150.00 OBC off too [emoji51][emoji35]

    We have been with this TA for 6 years she has been great till the last cruise we went on and this but we booked this Aug 2016

     

     

    Sent from my iPhone using Forums

×
×
  • Create New...