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sue2002

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Posts posted by sue2002

  1. First time cruiser back in May with NCL.  Was unfortunate enough to get a room with a toilet that did not work the whole week!  On second day of cruise went to guest services and asked if they could possible change our room after several attempts to fix toilet.  Was told ship is booked so no.  Went back to guest services on day 6 to complain again and was told they could switch our room an offered us $100 obc.

    Interesting how room became available in middle of cruise and $100 for 4 people is a joke.  I have written NCL twice now with no response.

    Is this generally thee case...not to hear back from anyone?  Folks might complain about Carnival but have never been treated so poorly like we were on this NCL cruise.  Any suggestions to get them to answer me?  TIA

  2. We have 16 of us going on this years cruise. I emailed the maître d and asked if there was anything he could do. He replied almost immediately and said yes, please be there at 5:45 and he would accomodate us. We have anytime dining.

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