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leyla

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Posts posted by leyla

  1. On 4/18/2023 at 5:52 PM, lovenorwegiancruiseline said:

    Hi,

     

    I am 12 days out. Put in 7 bids for Haven and Club Balcony Suites. Currently in a Balcony. When will NCL let me know. All bids are currently Pending.

    I am 44 days out on the Getaway TA.  I placed a bid for upgrade last night and now wish to cancel the bid, can anyone tell me where I can  find that option....is it on my account?  I tried with my NCL agent and he said he does not have access to the advantage program.  Thanks for any help I can get.  

  2. I placed a bid last night for an upgrade with NCL; now, after the fact,  I realized that we could get  a bad location upgrade. My husband has mobility issues and could end up far away from elevators.  I would like to cancel that bid  upgrade.    Is this  possible and if so how do I go about it.  I spoke to my agent and he said he doesn't have  access to  the advantage program. He also said to try to do it manually, but I don't see an area to do that. Can someone please direct me in the right direction.  Thank you.

  3. 19 hours ago, FionaMG said:

    I sailed on Adventure OTS once from Malaga some years back and would totally prefer it over Barcelona simply because it's in driving distance. Would  be more than happy to board our Harmony cruise in September in Malaga!  Just need the Portuguese and Spanish governments to reopen the land border.

    We have a cruise in October and if not leaving from Barcelona why not consider Lisbon departure? Perfect for us not matter what other ports visiting or not...

    • Like 1
  4. I for some reason thought refunds would come from RCG but it states on credit card statement that it was returned by Pulmantur.  I think your daughter just didn't have a chance to view her statement.  If we all received she will also...

     

    Thanks for your contribution to this board.

     

     I have a med cruise booked this coming fall with Royal out of Barcelona.  Hope it will not be my third cancelled cruise .  Fingers and toes crossed.  Happy sailing to all whenever that may be.  

  5. 15 minutes ago, 2CoolCanucks said:

    Did you book with RCI directly? And did you get CC or refund? 

     

    I booked with VTG. It was vigen in original form of payment (credit card) in Can $'s.  Lost a little over currency conversion.  Can live with that. 

  6. Thanks for update and the good news.  I was hoping that once cruises starting for Royal Caribbean  maybe we would be receiving our refund shortly after. 

    I just checked with my cc card and nothing posted from them yet.  Will be looking each day for a positive refund.  Thanks again for letting us know.  (We booked with VTG also).  

  7. 6 hours ago, aussie cruzer said:

    Thanks Seahunt.

    They owe me $3000 US.

    Thank you for update.  They owe us around $2000 since Feb of 2020.    Looks like  any money owed (IF ANY) will be  refunded  first  to crew,  employees, travel agencies etc.  

    Really hoping those refunds owed to us all come through soon.  Royal Caribbean is very fast on returning refunds to their customers....why not us?????

  8. No further information from our US travel agency.   Apparently the agency gave the credit card info directly to Pullmantur who most probably is not interested in passing info to Royal Caribbean.  We cannot speak directly to anyone at Royal either regarding Pulmantur.  Its been 7 months now and tired of waiting and losing hope of receiving our fully paid cruise.

  9. I was under the impression that we would be receiving payment from Royal Caribbean and not Pullmantur (as they are non-existing). 

    The refund would be sent to form of payment used.  Maybe in your case as you are in USA, US $'s,  would be sent to credit card the travel agency has on record and not mailed to your address.  

    We are in Canada and I doubt we would be paid by check  in US $'s.

     

    Did you confirm  address to your agency?  I'd hate to think that this could be a hoax email in asking such a thing unless you used cash as payment.  

     

     

     

     

  10. This is the most recent reply from our travel agency on the subject of refunds:  I feel we are being given the run around.  

     

    We do not have a firm date as of yet. I understand that some of the information for some bookings were incomplete and inaccurate and Royal Caribbean needed clarification before starting the process."

  11. The travel agency we dealt with says to be patient and will not come soon.  First agency has to go through Pullmantur and then Royal last before refunds sent.  We all know Royal has many, many refunds with their own brands and then maybe after catching up start on Pullman's.

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