Atlanta_Cruiser

13 minutes ago, leaveitallbehind said:

 

Well I guess I don't see why you think you are entitled to more than one persons's change fees when you will be just one person incurring them.  Your logic doesn't make sense and the cruise line's offer for change fees is generous and correct at an amount per person.

 

And if you feel that $300 is not enough for just you, then clearly $600 will not be enough for two people either as they will each incur the same fees as you.

 

Hope you can resolve this within yourself and find a way to enjoy yourself on the cruise.

How would could they incur the same costs as me.  They get $600 and get one room for $450 for two days.  I get the same room for $450; however, I did not receive $600, I only received $300 and both they and myself paid the exact same amount.  I am far from someone who fills entitled, you don't know me. So I am done trying to talk sense into someone who enjoys arguments.  done rather than a sensible discussion.  Good day. 

2 minutes ago, leaveitallbehind said:

No I did not receive this as I am not on that cruise.  I have only been responding to information received second hand regarding this issue through this thread.

 

But to the highlighted portion regarding the per person change fees, you are still only one person traveling, regardless of how much you paid for your cruise.  And the airlines, etc., with whom you will incur change fees will only charge one person - you - for those fees.  So I stand by my previous comments - there is no reason you should be credited more than that.  The reason two in a stateroom would each get the same amount as you is because they will each be charged the change fees - or double your amount. .  You will only be charged one.  No other way to explain it.

 

The fact that the fare policy doubles the single rate for a solo occupying a stateroom only means that is what they charge for a solo passenger staying in it.  In other words, that is the price of admission for a solo passenger.  You have to separate what you were charged as a solo from anyone else's fare.  I hope you can understand that.

I understand your position but do not agree.  Thanks.  I thought you were on this cruise.  

1 minute ago, leaveitallbehind said:

Not sure what you mean by change fees.  If you mean port fees and taxes, even with doubling the price for a solo cruiser in a stateroom, you would have only been charged for one person with those charges - so you would only be entitled to one persons value in your credit.  Why would there be change fees associated with the cruise line with their change in itinerary?

 

Please clarify.

You must have not receive the letter?  Here it is.  I hope this helps clarify everything for you.  I would like double the change fees,  not double the refund.  

Dear Valued Guests and Travel Partners,

We sincerely apologize for any disappointment experienced as a result of the change of itinerary to Norwegian Getaway's April 27th voyage.

In addition to the 25% refund previously communicated, as a genuine gesture of concern, we are extending an additional 25% future cruise credit which may be used towards any upcoming sailing with us. The future cruise credit will be valid for 24 months from the date of this letter. Please reference your Getaway reservation number at the time of booking to utilize your future cruise credit.

Additionally, the $300 maximum per person in change fees can be applied to travel costs such as airline, train or hotel fees that have been incurred as a result of the change in the cruise length. Please submit receipts to: https://www.ncl.com/case-submission.

If you have any questions, please contact us at 1-800-327-7030 (Monday through Friday from 8:00 a.m. to midnight ET and Saturday and Sunday from 9:00 a.m. to 9:00 p.m. ET). For any guests booked outside of the US/Canada please visit www.ncl.com for our local contact information.

We thank you for your continued understanding and look forward to welcoming you on board for an exceptional vacation experience.

Sincerely,

 

38 minutes ago, leaveitallbehind said:

 

 

yes, I am receiving 25% and that is fair with everyone else; however, I must have not been clear enough.  I paid double the cost of the room and I should receive double the amount in change fees.  

7 minutes ago, leaveitallbehind said:

 

So you would receive 25% of the total double fare - what is not clear?  Let's say as example the double occupancy rate was $500 pp x 2+ $1000, and as a solo passenger you paid the same $1000.  The credit is 25% of the total fare paid, or $1000 x 25%=$250.  That is what you would receive, which is the same as two people in the same stateroom at the same rate would receive - not $500 X 25% - $125.  You would have the same $250 as they would for whatever expenses you incur as a result - in other words you should receive the same credit the two people do.  It is based on what you paid - and if you paid double, you will receive a credit based on that.

 

And to your last post - you will be treated equally.  You just have to accept that this can - and does -happen with all cruise lines and they are within their legal rights to make these changes as necessary. And in this case a 25% refund of the total paid fare is IMO fair for the changes made.

How much money can each occupant claim for change fees?  

Please keep the pressure on via media. If I was an eloquent writer or if I had adequate writing skills, I would be happy to send out some letters to the media; unfortunately, I am not.  Many times companies try to just settle with the "trouble makers" in hopes it will all fade away.  Let's hope this is not the case, and that everyone gets treated equally. 

1 hour ago, leaveitallbehind said:

 

My understanding from the other thread is that 25% of the total fare paid is being credited - not a per person rate.  Whatever your actual fare paid as a solo passenger was would be the basis for the credit.  This takes away any credit discretion based on stateroom occupancy.  Most fare credits are bases on this formula - this should not be any different.

 

If you booked through a travel agent, contact them for assistance as well.

 

And BTW, with the exception of cruise lines with ships that offer specific solo staterooms and rates specific to those staterooms, all cruise lines use some formula of double occupancy to calculate a solo rate in a standard stateroom or suite - typically some amount up to 200% of the individual double occupancy fare.  

 

Yes, I am getting a 25% refund on my booking fare.  Got that.  But I paid double (not solo fare) for a balcony room.  If two people wanted a balcony, they would pay the same price that I have paid; however, when they get off the ship on May 7th, they have up to $600 between them to use for travel and hotel costs. So they are "golden" when it comes to booking a hotel room and probably have some money left over for a meal or two.  I only receive up to $300. It won't over me for two days, maybe 1.5 days and no meals.  If I pay double, than fair is that I receive 25% of my cabin fee (based on double occupancy) and $600.  I hope that makes sense.  LOL

I am hoping that they go wayyy out of their way for us on the cruise, like no price limits on the drink packages would be a good start.  No corking fees for brought on wine, free internet, and maybe Elton John, Paul McCartney and Peter Frampton as the Showcase entertainment every night (okay, that might be a push).   Right now NCL and the Captain of this ship have the opportunity to go far out of their way to make sure we have the most 10 awesome sail days to brag about for years.  If they don't step up to the plate and bat a homerun, then I will shelf NCL indefinitely. 

19 minutes ago, John Bull said:

 

 

I'm surprised that some folk on this thread treat a cruise line's contracts as gospel. 

Cos for bookings In the UK at least, they ain't.

Big chunks are totally unenforceable, whether the passenger agrees implicitly or is simply deemed to have agreed, because they drive a coach & horses through consumer laws.

I've seen it in many many industries, and those unenforceable bits are included on contracts only to dissuade folk from pursuing their rights. 

 

Again, I can only speak for the UK, but a consumer can't be contracted out of their lawful rights.

 

Is it really so very different in the US? 

 

JB 

I am talking to a class action attorney.  He asked a few questions that I am hoping to get answered.  I am no knowledge of the US contract laws sorry.   

3 minutes ago, Zippeedee said:

The excursions (and my airport transfer) disappeared from my Summary on their website but I have not received any refunds to my credit card yet.

Did it at anytime on your summary show that these were reimbursed?  

I am looking for information regarding the reimbursement of excursion(s) at the cancelled ports.  Can any of the NCL credit card holders provide the dates that they were reimbursed?  I would really appreciate your time in doing so.   

coryjocruiser@gmail.com or you can post here.  Thank you

https://cruise-bruise.com/contact-us/ 

This is also a great blog to report to, if someone wants to send a letter to the editor to put more media pressure on NCL, which is a very good strategy.     

Solo Travelers.  We paid full price (for 2 people) for a cabin and I plan to write a letter to NCL requesting that we are reimbursed $600 rather than the $300/pp.  Hotels do not offer 1/2 rooms, I checked; therefore, I had to pay full price.  Couples who paid full price for a cabin (as we did) will receive $600.  I was able to find a 75 sq.ft. room (closet), with a single bed crammed into it, and $300 will not cover the price for 2 days.  I feel that it is only fair that solo travelers are adequately reimbursed so that we, like couples, can afford accommodations.   

Important:  Passengers that have NCL credit cards that got reimbursed for the excursions at the cancelled ports:  Can you please let me know the date it was reimbursed.  This is important.  Thank you in advance.  YOu can let me know on here or please email me:  coryjocruiser@gmail.com 

20 minutes ago, jkgourmet said:

Question:  What are they doing to replace those very thin straws that come with cocktails?  If they have also disappeared, how does one stir their alcoholic drink as the ice melts?  You know - the ones we used to attempt to tie in a knot using our tongues?

 

(I'm serious about this question - not being sarcastic)

 I was on the Rhapsody and a few times I had to use a hard swirl and wiggly shake..... My next cruise I am bringing a pack of wooden sticks to stir my drinks with. You can buy a pack of 1000 of them on Amazon for about $10.  I will just grab a handful and bring them with me... 

4 hours ago, Jim_Iain said:

They have done away with most of the plastic water bottles on Edge and shifting to wax coated paper boxes.

Hi Jim:  I hope you are having a good day.  I am unable to message you through your profile, so I thought I would stalk you out on a post, if that is okay 🙂  

I have questions re: your transpacific crossing and I posted it on the Millennium Sept 2018 rollcall.  Would you mind popping over there to answer it.  I don't want to hijack your roll call here.  I would really appreciate that.  Thank you.  

-Cory jo 

On 12/20/2018 at 2:44 PM, TeeRick said:

 

The Millennium is the first Celebrity ship to undergo the Revolution renovations in 2019.  We do not know much yet about how the cabins will change.   When is your proposed cruise?

Do you know when this is going to happen?  I just book a cruise in September. 

Anyone on the Eclipse crossing in April?

From Georgia. April Eclipse crossing. Anyone on this?

assuming this is a spoof since your signature indicates two more TA's in your near future....!!!:D

Have cancelled Nov. April I will be going on because my husband loves TAs and I promised I'd go. Happy eating for me! :))

I have done 8 TAs and I'm through. Between lying on the deck all day to getting up and walking a few loops on the track, I just can't wait to get back to my room to dress and go eat and pray the cruise is over soon. I always gain about 7-8 lbs. a cruise and it's a pain to get off. Besides trying to find an empty treadmill or bike at the gym, there is just not enough Physical Activites (besides paying for a spin/yoga class) on the ships. the track is full of lounge chairs or people walking in lines 4-wide at a snails pace. I'm done with them. Unless they can come up with a physically more active TA cruise, ill stick to regional cruises where I can get off the ship and move. IMO

Interesting discussion. Orator definitely stirred the pot and hit some pain points. My thoughts are the same as MaxSales and Tserface, though. I just scroll through the posts that aren't of interest to me and I only check back from time-to-time to catch up. Cruising is such a positive experience and I love to reading the excitement and good energy/feelings coming from others as they chat about life and the upcoming cruise. Anticipation and Excitement! Finding the negatives in life is easy, anyone can do it, but there is far more beauty in finding the 'happy'. I have enjoyed meeting new people and reconnecting with other cruisers and making new friends in Atlanta as well as all over the US.

IMO - Ms. Cory from Atlanta

BTW: Here is a fabulous ROLL CALL that was on my last TA on the Connie. What a super group and we did things in big groups and smaller groups. I even taught a progressive 4-day jewelry making class and it was a blast!!

https://constellationtransatlantic.shutterfly.com

Thank you all for such great replies. I really appreciate it. One thing that popped out was the word "SMOKEY"! Is smoking allowed in the casino and in venues?

For Celebrity: they do offer anytime seating in the main dining rooms, which I always choose. Never a long wait (1-10 minutes) and they will seat you at your own table or at a larger table.

Celebrity solstice class ships had great TA entertainment. The Constellation was elevator music and violinists. The Sailaway band (I think they were staff singers and, bless their hearts, were singing 70's love songs; "desperado", "take me home, country roads" and sang them as slow ballads. Again, upper deck around the pool... Sailaway. Ouch. I guess I was expecting more upbeat toe-tapping music. The entertainers... The comedian I was considering asking him for the mike and just taking over his show. The funniest and best was the host/Entertainment Director JC and his sidekick. They really should have their own comedy series on TV. Hysterical. The Staff and Service on the Connie was A+. Food is very subjective and since I live in Atlanta and have an opportunity to dine at some great places, I found the dining room food bland and uneventful. But the specialty restaurants were excellent and pricey. But I don't cruise for food. I cruise for entertainment and destination/ports/excursions. Formal nights: Celebrity does not allow extreme casual in the dining room or jeans. I wore flip flops because of a foot injury and they didn't ever say anything. I bring one simple black cocktail dress on a TA and dress it with different jewelry. Everyone is different and everyone always seems to have a delightful time.

Again, thank you for all your feedback. It's really helping me decide my next cruise.

Cory from Atlanta

Sent from my iPhone using Tapatalk - now Free

Hi,

I am looking at the EPIC for a TA. I have been cruising on Celebrity for my last 4 or 5 TAs as well as HAL and Princess. I have become a Celebrity fan of the bigger ships, but I saw some good pricing on NCL. so I have a few questions:

1. Can you tell me why you prefer NCL over other ships...

2. How is the entertainment with NCL? (Most TAs I have been on have had lackluster shows on TAs, so I am hoping to find a line that can step it up on TAs a tad.

3. How are the rooms? Are the balconies standard size?

4. What the NCL's strengths?

5. What are the weak areas?

I am a cup is half full person, so cons don't bother me, just like to be ready for them.

Any other information you can share would be most appreciated.

Happy Holidays,

Atlanta_Cruiser, Sandy Springs, GA

Hello, folks.

 

[WHITE WINES:]

Cakebread, Sauvignon Blanc 10

-------------------------------------

Cakebread at $10/glass is a good price. Thank you for taking time to post all that info.

-Ms. Cory in Atlanta