Jump to content
Cruise Critic Community

saintgeorge

Members
 View Profile  See their activity

  • Posts

    105

  • Joined

 Content Type 

Posts posted by saintgeorge

    Refund Status for canceled cruises: Retitled after merges

    in Princess Cruises

    Posted

    14 minutes ago, spongecakenibbler said:

    Had been booked for September 1 British Isles cruise on the Regal. 

     

    Cancellation was announced May 10. Received a full refund on my credit card on August 9, nearly three months later. 

     

    I had not contacted them for any follow up, just waited to see what would happen. 

     

    Our cruise to Norway for 9th June was cancelled 8th April - we are still waiting for a full refund. It appears that UK residents are having to wait longer !!!!

    October 2020 cruises

    in Royal Caribbean International

    Posted

    We have just received an email from Royal Caribbean cancelling cruises through 31 October 2020 along with select sailings in November.

     

    We are very relieved as although we love cruising and have done very many cruises over the past several years with numerous cruise lines we do not feel that it would have been advisable at this time.

    • Like 1

    Covid infected crew on ship in Norway that had passengers

    in Royal Caribbean International

    Posted

    1 hour ago, Iamcruzin said:

    It may take 90 days or longer but you will be getting your deposit back. As far as waiting for Royal to do the right thing, I wouldn't hold my breath. CCL brands have been more aggressive canceling and pausing cruises knowing that there is no way they would be sailing.  

     

    Thank you for your input but my understanding is that the Terms and Conditions in the US are different to those in the UK. If we cancel rather than RC we will not be able to get a refund on the deposit. We are still awaiting a refund on the Dining Package which was cancelled 28 May (65 days and counting)

    Covid infected crew on ship in Norway that had passengers

    in Royal Caribbean International

    Posted

    50 minutes ago, TheMastodon said:


    Common sense my friend.  Gets you ahead in life 

     

    I know perfectly what will happen having had 3 cruises already cancelled this year with 2 more pending I do not intend another cruise company to have more of my hard earned money. I know that Royal Caribbean will wait until AFTER final payment date. I am just hoping that a decision is made immediately as I do NOT want to go !!! If I cancel now I will lose my deposit or it will be a FCC - something else I do not want. I am just waiting for them to do the right thing.

    • Like 2

    Protocols on board for restarting?

    in Saga Cruises

    Posted

    2 minutes ago, LandC said:

    36 crew members of Hurtigruten’s ship Roald Amundsen have just tested positive In Tromsø for COVID -19.  All of the crew are now in quarantine, and passengers on the previous 2 cruises are being contacted.  Even with  protocols in place, it appears that it’s still too early to start cruising again.  

     

    Yes I totally agree

    Refund Status for canceled cruises: Retitled after merges

    in Princess Cruises

    Posted

    17 minutes ago, Snapsh0t said:

    Our 21st June cruise was cancelled on 15th April. Since then we've heard absolutely nothing. We selected to have a full refund as we already had a cruise booked for next April and FCCs don't last long enough past then for us to want another. Unfortunately we paid with debit card and through a TA so we're totally dependent on Pricess paying it back to the TA.

    Is there somewhere on the Princess web site I can check for progress?

    Is it possible Princess is giving precedence to its NA customers and leaving the rest of us to stew?

     

    Our 9th June cruise was cancelled  8 April. We have been phoning Princess although our booking was through a TA. We have now been told that our refund has been forwarded to the Travel Agent but so far we have not seen the money. We live in hope that it may be forthcoming soon.

    I think that you are right regarding UK being left behind in this process . According to Jan Swartz there are only 100 refunds left to finalise !!??

    Refund Status for canceled cruises: Retitled after merges

    in Princess Cruises

    Posted

    We have been waiting (patiently) for over 16 weeks for a refund on a cancelled cruise. When we phoned Princess last week we were told that the money had been forwarded to our TA on 13 July and it could take up to 3 weeks to reach the UK from Miami  ??

    I'm thinking that they are using Carrier pigeons or are just being very economical with the truth.

    If this is the way that Princess are treating their customers then I am afraid that they will not regain the trust of loyal passengers.

×
×
  • Create New...