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rockedge

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Posts posted by rockedge

  1. I still feel that if a company makes claims and they are either not followed through on or inaccurate , then someone needs to let others know about it so they do better due diligence than I did at the time. Why do others have to experience the same problems because someone stays quiet. I didn't even give all the other details, just what bothered us the most.

  2. We are down in this area quite often, with children the best choice is Xcaret park, easy to get to from ferry, a zoo for the kids , water activities, its a great place with plenty of food also. I can't wait to go back!

  3. We had a poor experience with smartcruisetours. We were told the driver was very familiar with the area in addition to meeting us in the wrong spot and being late. Thumbs down Tour Provider disappoints

    Booked with the tour company smartcruisetours for a trip to Cinque Terre, Italy. We ended up having a very good time, despite the tour company. They basically ended up being a glorified taxi cab. The driver was a very nice young man, so I blame the problem on the tour company. The driver was supposed to have knowledge of the area and give us a general orientation of what to see and do on our way to the drop off point. Our driver told us he had been there once a long time ago and basically knew how to get to the ferry and that was it. There was very little conversation on the way there unless we tried to ask a question, most of the timew he didn't know the answer. I have kept their e-mail correspondence and very little of what they said they would do was done. I will never use this company again. Lesson learned.

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  4. Booked with the tour company smartcruisetours for a trip to Cinque Terre, Italy. We ended up having a very good time, despite the tour company. They basically ended up being a glorified taxi cab. The driver was a very nice young man, so I blame the problem on the tour company. The driver was supposed to have knowledge of the area and give us a general orientation of what to see and do on our way to the drop off point. Our driver told us he had been there once a long time ago and basically knew how to get to the ferry and that was it. There was very little conversation on the way there unless we tried to ask a question, most of the timew he didn't know the answer. I have kept their e-mail correspondence and very little of what they said they would do was done. I will never use this company again. Lesson learned.

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