fasmustang

Just remember when the policy reads 'up to the cost of the trip', it doesn't mean they will pay all costs for you to return. If your cruise is only $1000, & your costs to fly home are $1500, you only get $1000 back.

What if you have a minor car crash the day you are leaving? Enough to go to the ER with neck/back pain? Or if you wake up having flu symptoms - they won't let you on the ship if you feel pukey or have been running a fever.🤮

FIrst, we had Princess Platinum insurance. We were disembarked in Dominica Dec. 2019 for my hubbys severe back pain, because they said he needed a CT scan, which the Princess ship didn't have in the medical unit. Had to pay the $4k ship medical bill (overnight in sick bay, no tests) before we got off the ship & were transported to what they called a hospital. Got hold of AON & got evac'd to FLL the next day by AirEvac at a cost of 23K. Insurance covered that. After 8 weeks in 3 different hospitals in FL we were medically evac'd (he was intubated) to a hospital in OKC, our home state. Had to argue with AON because they tried to tell me we only had $25k coverage - but I had read policy that said $50K. They finally agreed that we had coverage for a second flight. ($23k to fly to Oklahoma hospital) Still fighting with them to receive any reimbursement for the medical bills. They keep sending letters asking for something new. Have sent BCBS EOB's, hospital/dr bills, medicare secondary EOB's, cc statements showing payments, etc. Their latest request is for charts & dr's notes, and proof that he was treated by licensed MD's. Since when are major FL hospitals not using MD's? I'll never use a company underwritten by AON again if I can help it. I've sent over $100k worth of unpaid bills to them, & can't even seem to receive the $10k reimbursement in coverage we had.

Thanks for the review! We sail 11/26. We've only sailed on the Liberty once before, in Feb., and we were less than satisfied with the staff. They all seemed very unhappy. We heard from many others that the Feb cruise was an anomaly as far as service, so we are trying them again. :)

We stayed at the Inn at the Waterpark in Feb & left our car there in unsecured parking. We didn't have any problems. If you check the information for the 'secured' parking, they aren't responsible for break-ins either. Just don't leave valuables in your car & have insurance. Parking on the street or parking lot isn't secure anywhere.

Thanks. We made a Budget reservation - they have a shuttle that picks up at the port.

I apologize if there is an answer somewhere in this thread -

We are landing @ Port Everglades on 10/4 & need to get to Stuart. Is there a local bus service or do we need to rent a car? If so, what companies picks up at port & rent one way? There are two of us & we don't want to pay $300 for a limo. :)