I am really upset. Carnival booked our airfare from Ohio to FLL using their Best Fare Air plan. I have cruised on Carnival before but with a different name, the PVP made our reservation using my prior name. What she should have done was change my name before she made the reservations The reservation for the cruise part of the trip was changed but they will not change my name on my plane reservation. It is a non refundable/non transferable ticket. I have talked to many supervisors at carnival and at the airlines. Carnival will not correct their mistake. Delta says I will need to bring my marriage certificate to show the change in name. I am still worried and upset about the whole matter. Has anyone else had this happen? This isn't a new marriage so my marriage certificate is not recent.
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I am really upset. Carnival booked our airfare from Ohio to FLL using their Best Fare Air plan. I have cruised on Carnival before but with a different name, the PVP made our reservation using my prior name. What she should have done was change my name before she made the reservations The reservation for the cruise part of the trip was changed but they will not change my name on my plane reservation. It is a non refundable/non transferable ticket. I have talked to many supervisors at carnival and at the airlines. Carnival will not correct their mistake. Delta says I will need to bring my marriage certificate to show the change in name. I am still worried and upset about the whole matter. Has anyone else had this happen? This isn't a new marriage so my marriage certificate is not recent.