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jessed

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    Specialty Dining Question

    in Norwegian Cruise Line

    Posted

    I haven't cruised Norwegian in years so haven't experienced specialty dining of which I have two on our upcoming cruise. When you have a reservation at a restaurant, how do they know my reservation is free? 

    Also, a couple of restaurants only have tables for four available and it would be just the two of us. What would happen if you booked for four and only two showed up?

    TIA

    Priority Reservations in Main Dining Room?

    in Carnival Cruise Lines

    Posted

    1 hour ago, jsglow said:

    What it means is that Carnival will give you priority when moving you off the wait-list or via the Maitre 'd making a switch once you board. Nothing for you to necessarily do at this moment. If you still haven't switched over by embarkation day, head to the MDR and speak to the staff. And remember, priority isn't a guarantee.

    Thanks!

    The website is backup but prices are ridiculous

    in Carnival Cruise Lines

    Posted

    3 hours ago, Old Fart Cruisers said:

    It had been working fine for me.  I was starting to wonder what all the complaining was about.  Now I can see what had people so upset.  I logged in this morning and all of my cruises are gone.  I tried again just now and I can't even log back in🤪

    Pretty frustrating but hopefully they will get it straighten out sometime. Think I'll give them a call just to doublecheck.

    The website is backup but prices are ridiculous

    in Carnival Cruise Lines

    Posted

    1 hour ago, Old Fart Cruisers said:

    I currently have six cruises booked between this Saturday and August 9,2024.  All of the information is available on all of them.  It's possible that you have to add your booking back into your cruise manager.  Near the top of the page right next to where it says Booking & Order Details there should be a drop down.  If it's not there go to where it says (+Manage another booking)

    Yep, did that and still comes up "This booking number and last name combination can not be found". Funny that the banner says 131 days to cruising.

    Finished Anthem of the Seas Cruise, ask me whatever questions you have

    in Royal Caribbean International

    Posted

    Just to add a few things about this cruise.

    I only booked it for a nice get away, we could drive to the port. The ports we really didn't care about. Like it was said before, PC is very limited time wise if you wanted to do anything.

    Miami was a disaster for many people. Won't get into detail but there is a thread on this. Got a $125 OBC due to delays.

    Only got off at Nassau to check the new construction. Port area was swamped with people.

    Still love Coco Cay.

    Had a great room attendant - Shurma - who remember us from 4 years ago.

    WJ had three omelet stations.

    Don't understand why they charge for North Star on sea days.

    Voom was hit and miss, couldn't get it in the room. Had to have internet guy come to the room to straighten it out.

    Wait service was great in the WJ.

    We had great weather and loved the ship.

    Did self assist and was off the ship and on the road by 7:30. 

    • Like 1
    • Thanks 1

    Finished Anthem of the Seas Cruise, ask me whatever questions you have

    in Royal Caribbean International

    Posted

    On 11/6/2022 at 1:10 PM, ValerieJo said:

    We leave on this one (minus Miami) in two weeks.   We are not doing any specialty dining this trip either.  How was the food in the Main Dining Room?  Also, what did you do at the Port Canaveral stop?  Thanks. 

    Food and service in main dining room was the worst in my 15 cruises with RCI. After three nights we went to the buffet which was surprisingly pretty good. 

    We stayed on the ship at PC, time frame doesn't give you much time to do anything.

     

    • Thanks 1

    Board before my assigned time?

    in Royal Caribbean International

    Posted

    2 hours ago, BobNoxious said:

    Prior to Covid you could show up whenever.   Now, post Covid, the time IS the time to board.  The only way to get around this is to purchase "The Key" or turn back time and check in exactly after midnight on the first day you can select times.     Otherwise, you will wait, outside, until your boarding time.

    Not true. We had 12:30 check in last week at Cape Liberty and were on the ship at 10:30.

    Highly unusual incident on the Anthem of the Seas.

    in Royal Caribbean International

    Posted

    1 hour ago, davy jones said:

    We were on the cruise. It was a very pleasant cruise.

     

     While there were many of very bad experiences that day, our experience was not nearly as bad as many.  However, what I did see made me believe that the really bad reports did happen.  The short version is that we went on a shore excursion, arrived back at the ship at 1:30 to a line of several thousand irate passengers and did not get back onboard until 2:30.  I observed a lot of non chaotic anger and dissatisfaction.  The semi order was likely due to the presence of the Miami police.   I'd consider our experience more as an inexcusable inconvenience caused by a combination of poor passenger behavior and incompetence by the US immigration, Royal Caribbean, and Miami port operations.  

     

    I will not discuss the rude passengers who are the root cause of the problem other than to say that their cruise should have ended in Miami.  The others should be holding thorough reviews to identify the issues that caused the fiasco and how to avoid them in the future.  I will only comment on Royal because this is a Royal forum and discussion of the other agencies is not appropriate here.

     

    From my own experiences in this matter.  The onboard communication from Royal was inconsistent and contradictory.  The day prior to the Miami stop, I went to the shorex desk and specifically asked for guidance on what to do.  We were told to go meet the group at the assigned time (9:15 AM) in the theater and everything would be taken care of.  Later the same day, documents were delivered to our cabin saying that we were assigned to a mandatory immigration time of 8:15 AM on the pier and would not be able to return to the ship until it was completely cleared.  We went back to the shorex desk that evening to clarify this and were told to disembark at 8:15 AM and wait outside to until 9:15 and meet the tour outside the terminal.  

     

    Based on the final information, we got up an hour early to prepare for the 8:15 departure.  The 8:15 announcement began and we left the cabin.  At the end of the announcement, it was announced that all shore excursions should follow the meeting time and place on the shore ex ticket (9:15 in the theater).  Fortunately, we heard this before disembarking and returned to the cabin to wait.

     

    The same announcement said that those not planning to go ashore could wait until the end to disembark.  While this makes sense, the wording likely encouraged longer than anticipated stays onboard.  

     

    Based on our experience, my "advice" to Royal would be to provide consistent, clear communication between internal departments and clear message to the passengers.  They certainly have other things to cover and improve during the inquiry.

     

    In my mind it is over, but Royal would be wise to take steps to prevent and/or mitigate future events like this.

    We were on this cruise and I agree with most everything you said. We got back from our excursion, which was also a disaster, at 1:30 also and I would guess there was 500 people in line, not several thousand. There was a few people complaining but it seemed quite orderly. We were back on board in 30-35 minutes. I agree everything else was a disaster, the $125 OBC helped a little.  

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