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citruscruiser

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Posts posted by citruscruiser

  1. As of today there has been no change to the pricing policy for charging singles quite a bit more than the price of two guests. I do not understand their reasoning and there has been no further contact from the executive office regarding ostracizing singles. It is extremely frustrating. So now the result is messing up their inventory for cruises. Thanks to all who understood the issue. 

  2. Thanks for the suggestions. Yes, both pricing were NRD and no perks so I was trying not to put down 2 deposits to possibly lose and mess with the inventory.  I was trying to book now due to the cruises having the best pricing since they were just released. It is on a Millennium class ship so single room was not an option.

     

    This is the first time that it was not quoted the same price as if 2 guests were booking. Possibly as more singles try to book it will get their attention and create more conversations with Celebrity. 

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  3. Under the current sale of 75% off second guest singles are being charged 200%. As an example 2 guests on a sailing may be $5000 total.  Changing the number of guests to 1, the total is close to $9000. Traveling as single most of the time I know we do wind up paying for two.  But shouldn’t singles be paying the same (minus taxes and port fees) as 2 guests🤔 Does anyone else see the confusion?


    Yes, I have asked onboard sales who stated they brought it up to shoreside and the answer was there is no glitch in the system. I have contacted the main office and was told the sale is for double occupancy. So is Celebrity trying to get rid of us singles!

  4. While on the Equinox last week I worked with the App person trying to figure out why I was having the same issue as the OP.  My June Infinity and Sept Eclipse and many more after have the similar issue.  He blamed it on the different ships technology and wifi onboard the EQ.  When he went thru a different phone which had a VPN all of my cruises showed correctly.  The funniest thing was one of the issues was for a Millie cruise, and it had worked fine in March!

     

    Needless to say, when I returned home I am still having the same issue and I have used 5G and home wifi.  I still get the same error message.

  5.  A heads up for anyone who shifted their Infinity cruises due to the repositioning.  Celebrity automatically shifted the November 28, 2022 TA from Lisbon to Rio to the TA, same date, Ft Lauderdale to Rio.  My travel agent verified all the information by the stated date for the Lift and Shift, and I received updated invoices.  

     

    Yesterday I was checking and the TA had disappeared from my Celebrity website bookings and my chosen cabin was showing available.  After a number of hours and 5 representatives giving very inaccurate information,(you don't even want to know what they were telling her!)  it was discovered that on Celebrity's end someone had cancelled the original TA's without checking if they had been shifted.  I am again booked on the TA, Ft Lauderdale to Rio.

     

    Bottom line, check your bookings for the Infinity's that had been rescheduled so you don't have any surprises.

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