retrembl

We have been on Emerald stateroom E721 and E723 Mini Suit.  Only two chairs fit on the balcony also one round table and two foot rests.  Hope this helps answer your question.

On 3/16/2023 at 5:49 PM, Shawn5 said:

I've cruised and traveled the world extensively and have never experienced a worse customer service department. After over an hour on the phone with them (over half of this time on hold), I could still not get a resolution to a relatively simple issue: a refund for charges related to upcoming specialty dining. The first three customer service reps admitted to the mistake (a glitch in their system), but none of them could issue the refund to my CC. They had to keep "escalating" the issue up the ladder to another person (a "Navigator", an "Ocean Navigator"). They all came across as sincere and wanting to help, but lacked the authority to issue the refund. Amazing. The fourth, and last, person I spoke with promised a call back in 1-3 days with a resolution. I doubt I'll get the call back. I'm guessing other cruise lines don't have any better customer service departments. They must have so much business they just don't care.

Your more likely to see SNOW AT THE EQUATOR THAN TO GET PRINCESS CUSTOMER SERVICE TO RESOLVE A PROBLEM

On 7/24/2022 at 8:48 PM, finnkle said:

I will be cruising in November on the Caribbean Princess with my wife and 2 young kids. We are cruising with another family of 4 and the potential for another family of 4. In the main dining room, will they accommodate a table of 12? We are 6 adults and 6 kids ranging from 1 to 7 years of age. TIA!

We useually sit at a table of 8.  I know there are tables of 10, but I haven't see a table for 12.  My suggestion is to ask your TA.

1 hour ago, jondfk said:

Recent O newby here with lots of Princess experience.  As mentioned the most apparent difference is the butler, we used a small fraction of what he could have done, but felt there was real value in the added service.  Breakfast in the cabin became our norm, something that really doesn’t appeal to me on larger lines.  Additionally he handled a few small requests, like lime wedges for my water for example.  We could have asked for so much more.

 

in addition you effectively have two cabin stewards though I can’t say their combined service was especially superior.  
 

That said we ended up feeling that the standard gratuity was appropriate for the service received.  We added a bit for our butler but none for the stewards.  I tipped one especially helpful bartender and bar server but no one else.

Thanks for your input.  We've cruise many times with Princess and HAL.Princess Mini Suite is approx 323SF including Balcony. HAL SS cat is approx 380SF.  So agree Ocieania PH3 at 420SF Approx 10% larger than HAL and approx 30%  larger than Princess.

This will be our 1st sailing with Oceania.  With your info we are looking forward to seeing London, Copenhagen and all the ports between.  Again thanks

On 5/12/2022 at 8:53 PM, mauibabes said:

$23 a day pp will be charged to your account and if you are very well treated, I am sure your Butler and Stewards would welcome anything extra you might like to give them. 
Mauibabes

$23.00 per day pp. Is a little pricy considering Princess and other only charge your account $16.50 per day pp for a suite.  Can someone explain why the grats are $6.50 per day pp higher than other cruise lines. I'm not at odds with tipping, just don't know how the gratuity is distributed, and what you get for an additional $13.00 per day.

57 minutes ago, JF - retired RRT said:

There's always someone: on a ship, driving on the highway, stop signs, grocery store, etc, etc, etc.

On one cruise I was standing in the Elite/Suite line at Pax Svcs along with several others. A man walked up & got in the front of the line. I said, "the back of the line is over there" (maybe 4 others in line with me). His response was, "I'm Elite". To which I said, "so are we!". He stayed in the front of the line.

Guess he was more Elite than the rest of us.🤬

There is always an A H o, every cruise.  I have use bump and run rule, when the desk agent says next.  Sometimes it works sometime I'm out weight

On 7/31/2021 at 2:42 PM, Snaxmuppet said:

I wonder if someone can help me out here... we have a 14N cruise booked. It came with $150 OBC per person with the booking but my wife is ex-military so she gets the Military Benefit of $250 OBC. Now, is that then $550 OBC for us to share or is it $150 for me and $400 for her?

 

I suspect it is for the room but I have searched and can't find a definitive answer anywhere 🙂 

The military $250.00 is for your wife only. The. $150.00 OBC per per with your booking is just what it says.  Therefore your wife has $400 and you have $150.  That not a problem just have her use it more.

On 4/6/2021 at 4:21 PM, Kenosha Cruiser said:

We have a Oct. 16, 2021 cruise booked on the Majestic Princess for a 7 day cruise to Mexico. Final payment is due July 18th. Would you book your flight tickets now not knowing if the CDC will open up cruising by then. Normally I book early to get a better flight and price, but this time I will wait it out. Anyone else in the same situation with a cruise booked, but stalling on flight reservations?  

 

Cheers - Ken & Darlene

 

We would book through EZAIR, so if for some slim chance your cruise is cancelled by Princess your air cost is covered.

Tiki Dave and his wife used to entertain on Hawaian Cruises out of LA on the Star Princess.

Now that the Hawian Cruise out of LA will be on the Grand. Does anyone know if Tiki Dave will entertain?

On 6/25/2020 at 7:18 AM, islandwoman said:

For those of you who are already planning to cruise again, are you booking flights?  How? 

Have you booked cruises that require a flight to embarkation or from disembarkation, or are you sticking to drive to ports?

If you're going to need a flight, how and when will you book it in case the cruise is cancelled or in case you decide it's not safe to travel even though the cruise will sail?

My problem is that except for EZ Air (that some cruise lines don't offer), refundable flights are very much more expensive than non-refundable ones. But waiting until the last minute to book also has been very expensive.

Next cruise is Nov 20th La to Hawaii.

Yes we always book through Princess. Great service and prices are equal to or less than airline agents

Anyone booked for this cruise date

Any Military Brothers booked on this cruise?

On 3/21/2020 at 1:38 PM, Host CJSKIDS said:

As we are all one big community, we collectively thought it would be a great idea to start a thread on the cruise line forums so our members can have a place to socialize during these times of social distancing or "stay in Place' that we are all doing.  

Cruise Critic is indeed a community and now is the time that we need to be able to socialize and show support for one another.

 

Please let's show respect and kindness to each other and please let's keep political comments off of this no matter where we live in this world. Everyone is frustrated and stressed but I know personally that it would be wonderful to know how everyone is doing on these boards that I have talked to, met or simply read your post over these 17 years that I have been a member.

 

Warm regards to every member on this board!

33 inches of snow over night.  HO HO HO

1 hour ago, Slyfox16 said:

Are the mini-suites on deck 9 of the Crown Princess covered or are they totally exposed to the sun and people above them?

Emerald Deck (Deck 😎 have cover mini suites aft only

On 11/12/2020 at 7:40 PM, SoBaycruiser said:

Hi!

We are considering a cruise on the Island Princess next fall.  We love small ships and most of our 17 cruises have been on R ships or smaller.  So the Island Princess seems really big to us.  It seems like the more recent reviews are negative about the rearrangement of venue locations aboard ship such as the location of the gym.  The cruise we are considering is a cold weather trip (Northern Europe) with quite a few days at sea.

1) Does the ship have any area where one can sit and enjoy the view from inside the ship?

2) since the Horizon Court appears to face forward with a view, is it open all day if one just wants to sit there and read a book?

3) cabins are described as small but how do they compare with the Pacific Princess... in which we do okay.

 

Any other pros and cons of the ship?

We cruised the Island a few years ago.  If you go to the princess web site you can compare the deck plans between the Island and the Coral princess her sister ship.

You will see significant differences.  The Coral is the original deck plan, the Island was significantly change and IMHO not for the better.

22 hours ago, NthernLgts said:

I should know the answer to this because Ive sailed on the CB twice already, but its been awhile and we are thinking about booking her for next November.  What decks have the balconies where others can look down into your balcony from above?  I think its the Caribe & Dolphin decks but not entirely sure.  Other thoughts on those balconies are welcomed too.  Thanks.

Emerald Deck (deck 8 ) mini suites fully covered and private.  

Dolphin Deck ( deck 9 ) are fully exposed to deck above. That means the Caribe deck 10 can look directly down on deck 9 balconies.

Caribe Deck is partly covered.

On 11/6/2020 at 6:59 AM, dickinson said:

 I noticed the change yesterday morning.  I don't like it because the print is smaller and some things are not as bold as before. 

I agree no all change is for the better.  The new format change the print size.  While I'm not blind, the print is much harder the read.

2 minutes ago, CineGraphic said:

I've read many comments of folks cancelling their December bookings, and I'm wondering how many of you still plan to go ahead and make final payment if you haven't already

Mine was cancelled months ago.  Had to rebook for 2021

On 2/4/2020 at 3:55 PM, MamaFej said:

Princess

The Ruby Princess sails from San Fran.

Sailings from LA are still up in the air.  But I'm sure when cruising starts up again LA will have sailings.

On 2/4/2020 at 3:55 PM, Peelsh said:

Can anyone recommend a cruise line that goes from California to Hawaii and back?

thank you!

Sapphire Princess 15 Day round trip LA

Rudy Princess 15 day round trip SF

Not sure what Princess Ship does 15 day round trip Vancouver

We have done Hawaii twice

 1. From SF on the Grand Princess Nov 2015

1. From LA on the Star Princess Nov 2017

Our third trip to Hawaii was scheduled for Nov 2020 on the Star Princess but has been Cancelled.  So we rebooked our third on for Oct 2021 on the Sapphire Princess.

They a great cruises and we enjoy the sea days to and from Hawaii.

I will return to Princess in 2021.  I have booked a 15 day Hawaii cruise from LA on 27 Oct 2021

18 minutes ago, weedpindle said:

Well, it isn't Green Mountain. International Cafe/all specialty coffee locations uses whole beans ground on site. The coffee in MDR/Buffets (except Regal/Royal & Newer ships buffet) is a syrup.

Thanks for the correction and update. 

43 minutes ago, JOHN 57 said:

I would like to know, which restaurant, main dining room, on Sapphire.  Is used for breakfast.  I have always enjoyed sitting by a window for breakfast.  thank you.

I believe it is deck 6 mid ship.

41 minutes ago, JOHN 57 said:

I would like to know, what brand of coffee is used aboard the ship

Princess doesn't use Star Bucks.  I believe it's green Mountain, but not sure.

I stopped cruising RCCL because all they serve is Star Bucks and I just don't like that coffee.

On 7/8/2020 at 1:51 PM, darknightsdespiser said:

Just had an email saying our cruise on Grand next year has changed to Regal - horrible ship with no prom deck; and how do we keep the cabin we chose? Absolutely furious.

That's a shame,  I'm not a fan of the Majestic Class ships either.