chukosh

On 6/11/2019 at 1:57 PM, schildiams said:

Hi - what's the benefit of having an NCL personal consultant? One called and I told him that I prefer to be able to talk to anyone/use the website to make my own changes, but after we hung up, he emailed me and apparently assigned himself to me anyway. Is there any benefit to this? I feel like if i need to make a change that I now need to speak to him only which might caused delay. what does he get out of this (commission?)  vs. what can he do for me that I can't do myself? Thanks!

When we ran into a problem with our reservation, our PCC baled on us. They are worthless. Eventually I called the CEO's office and got everything straightened out by one of Andy's crew.