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Posts posted by lw2151
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On 2/3/2019 at 11:21 AM, Cruising Steve said:
Just came back from Symphony of the Seas yesterday. Here are some photos of how the Key was being ran on Symphony.
Overall, my wife and I were pretty satisfied with the Key, but it definitely needs some more tweaks.
PRIORITY BOARDING
- This was the most confusing thing about the program. It seems like they got rid of this benefit on Symphony. We asked four different people that we purchased the Key, and nobody knew what it was. Also, there were no signs indicating that the Key guests get priority boarding. As you can see on the benefit list below, it is not shown. However, regular boarding process was fairly quick and smooth. We got through everything in 10 minutes.
DROP OFF CARRY-ON LUGGAGE
We headed to Royal Theater on Deck 4 to drop off our carry-on. They have a list of guests who purchased the Key and the VOOM code is also being distributed here. There were about 100 guests who purchased the Key according to the list, but we never ran into all 100 Key people throughout the trip. It was always the same 10 people that were actually utilizing the benefit to its fullest.
LUNCH AT CHOPS
Very enjoyable lunch. We both thought it was going to be super crowded after seeing the list, but it was surprisingly empty. (We went there around 1pm) Most of the other guests were Diamond members.
SHIP ACTIVITIES
We definitely enjoyed all the private hours for onboard activities. Again, we ran into the same 10 ~ 15 Key people and never felt like there were 100 other Key guests. However, there weren't any signs indicating that it was for Key guests only, so there were always non-Key guests lining up to go next and the staff members had to tell them.
VIP SEATING AT SHOWS
YOU DO NEED TO MAKE RESERVATIONS!! They block off a section for the Key guests, but you cannot seat there unless you have a reservation. We did not know this until after the first night.
You get a Key symbol on your seapass which is how they know that you purchased the Key.
THE KEY BREAKFAST
The breakfast was held at the main dining room on deck 4 for all Key guests.
LUGGAGE PICK UP AND CHOICE DEPARTURE
You get the Key luggage tags the day before your departure. We were able to enjoy the Key breakfast on our last day and skip the line to leave the ship. Our bags were waiting for us in a separate area for the Key guests.
What time did you get off the ship? We have The Key for the Harmony in June and are hoping to disembark the ship early so we can make a "before noon" flight
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I see the packages do not include breakfast. Can you purchase the breakfasts?
Sent from my iPad using Forums
New Program called "The Key"
in Royal Caribbean International
Posted
Be kind and don't quote a whole long post - those who have to scroll a lot will appreciate it.
BTW, Key won't really help you make an early flight - just join the self-debarkation line early.
I apologize I actually didn't know how to post. Figured it out. Thank you! Sorry about that!