We sailed on Marina in September (Baltic Cruise) and had a completely different experience in TC. The staff was attentive, helpful and wonderful to deal with. The only delay we had was regarding a special bottle of wine we order that was in another cellar. They explained the delay up front and our wait was less than 10 minutes.
Jamie, was one of the managers on duty regularly and he was fantastic. We've seen him in action on other cruises and I can't say enough good things about him or his crew. I hope your next experience is better.
Terrace Cafe-Marina: stressed service dynamic
in Oceania Cruises
Posted
We sailed on Marina in September (Baltic Cruise) and had a completely different experience in TC. The staff was attentive, helpful and wonderful to deal with. The only delay we had was regarding a special bottle of wine we order that was in another cellar. They explained the delay up front and our wait was less than 10 minutes.
Jamie, was one of the managers on duty regularly and he was fantastic. We've seen him in action on other cruises and I can't say enough good things about him or his crew. I hope your next experience is better.