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Slyfox16

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  1. Worst tour ever. We recently took a NCL cruise, in part to visit Reykjavik. We had done a lot of research and found a company called Prime Tours. There were many emails going back and forth, and we booked a 7 ½ hour tour of the Golden Circle. We agreed on a driver, who would also act as a tour guide, dinner at a typical Icelandic restaurant and a Mercedes-Sprinter van. We did get a very nice van.

    In the hours that we spent in the van, we received a total of maybe 15 minutes of information about Reykjavik and the Golden Circle. When we arrived at each location, the driver spent 10-15 minutes telling us about each historical sites We had a very good driver. However, she had absolutely no background as a tour guide. After about 3 ½ hours she thought that the tour was over.

    She had no idea that we were supposed to be going to an Icelandic restaurant for dinner. She called Auour, who I believe was one of the partners, and he said that the tour included dinner at a typical Icelandic restaurant. We wound up at a tomato hydroponic greenhouse. Everything on the menu consisted of tomatoes and there was no fish or any other typical Icelandic food.

    We have been on over 25 cruises over the last 15 years. This was the most disappointing and worst tour that we have taken.

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