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GOIN2C

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Posts posted by GOIN2C

  1. Am I correct with info I received that you don’t need beverage package for  all members in stateroom if you purchase coffee card?  Can you share coffees  from card with other stateroom members?  We are D + and have no need for other beverage packages and can you Diamond lounge for some coffees.  I would like to purchase i coffee package to share with husband for cappuccinos after dinner 

    thanks in advance

  2. 4 minutes ago, Biker19 said:

    A few ships (like Symphony) have a specialty venue called Hooked that may offer more than the usual variety of seafood related items. You can find the menu in the app.

    Thanks. I hear they have a special on Wednesday  on lobster rolls.  
     

  3. We booked late and received a  14:30 pm embarkation time

    My husband snd I are both disabled. 
    we have a car hooked that can only take us at 10 am

    ee need assistance at terminal

    i made many phone calls and embarkation time will or could not get changed

    we now will have to wait 4 1/2 hrs in 94 degree heat 

    Can anyone tell me how strict the embarkation is for disabled pax

    this  is our 64th cruise snd never ever had an issue before 

  4. After almost 4 hours on the phone, and at least 5 employees, I got it straightened outMy room was already sold  but was given a bit of upgrade

    i was fine with all of my vaxes.   It was totally Carnivals misdoing.

    it’s such a shame to be having theses issues 

    I hope Carnival gets things straightened out without losing good customers.

    • Like 27
    • Thanks 3
  5. No.  I received the following letter.  I have sailed two cruises this fall  DH and I are fully vaccinated and boostered.  The vaccine info was submitted prior to them deleting my cruise. we never applied for exemption.  This it

    s totally Carnivals error.  On hold  with CCL 

     now for 90 minutes trying to rectify

     

    open.aspx?ffcb10-fec717707d65027b-fe3415
    To view this email as a web page, go  here.
    View Online
    http://image.carnivalcruiselineemail.com/lib/fe9513727761047c7c/m/16/60bffcb2-0550-4c34-9717-ae4801c365f8.jpg
    UPDATE ON YOUR EXEMPTION REQUEST

    BOOKING NUMBER: T01KZ2
    SHIP: CARNIVAL SUNSHINE  
    SAIL DATE: 02/19/2022

    Dear Carnival Guest:

    Thank you for your patience while we processed all bookings that required a vaccination exemption for your sailing.  

    We have received a vaccine attestation and/or exemption request that indicates that either you, or a member of your traveling party, will not be fully vaccinated at least 14 days prior to sailing. As you know, exemptions are very limited and capacity-controlled based on the total number of vaccinated guests projected to be on your sailing.   Unfortunately, we have reached our limit and are not able to clear your booking to sail.  We sincerely apologize for this disappointing news. The reservation for all guests booked in your stateroom will be cancelled and a full refund will be processed to your original form of payment. 

    We remain optimistic that requirements for cruising from the U.S. will continue to evolve and our approach to future sailings will become more flexible.  We hope you will consider rescheduling your cruise as we have ship itineraries open through 2024. To reschedule, please contact 1-800-CARNIVAL, your Personal Vacation Planner or your Travel Advisor. 

    All of us at Carnival appreciate your understanding and look forward to welcoming you aboard in the future.



    Sincerely,


    Arlene Brown
    Senior Director, Guest Care

     

    http://image.carnivalcruiselineemail.com/lib/fe9513727761047c7c/m/16/8f151793-2154-433e-91fb-766729f720e1.jpg 6b6378aa-5066-468d-91d4-12f52536e6fd.png   http://image.carnivalcruiselineemail.com/lib/fe9513727761047c7c/m/16/5ec19a3a-e023-49b4-8bba-3c25c00e97a3.jpg   3b0c2da9-287a-483f-9cbd-224d6dc68704.png   8834bdee-8325-4c56-956d-1a0288cfe89d.png http://image.carnivalcruiselineemail.com/lib/fe9513727761047c7c/m/16/eb3528b1-1004-436d-b4c2-c652d7f3c4cb.jpg http://image.carnivalcruiselineemail.com/lib/fe9513727761047c7c/m/16/b9080fa5-6a9f-4e78-864e-3ac2e3570359.jpg
     
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  6. D H and I booked Carnival Sunshine on 01/24/2022.  We are paid in full, prepaid gratuities and bought insurance through CCL.  We are booked in balcony.

     I did the vaccination info online. We are fully vaccinated and boostered   , also, we have sailed twice this past fall on Mardi Gras and Horizon.  

    Yesterday I received an email saying we are not eligible to cruise as we will not be fully vaccinated 14 days before out cruise!!!
    We were cancelled.  our cruise is not on our profile and our booked room is back on available staterooms 

    we have cruised CCL many times and are Platinum.  
    I have called and am waiting over half hour to talk to someone

    What the heck, Carnival…..

    • Like 1
  7. I was booked on NCL Sun for 06/17/2019 sailing , with Havana stop

     

    We were given a 50% refund for that cruise and told we would get a 50% discount on next booking. ( awesome)

     

     I called NC L to verify, I was given two different responses and transferred to 4 different reps, without a difinitive response.

    do you get the 50% amount of Cuba cruise, or 50% of whatever cruise you book?   No one seems to know for sure  at NCL.

     

    Has anyone here booked with this discount?  If so, please explain how it worked for you.

     

    thanks in advance.

     

     

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