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Posts posted by jmspk19
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11 hours ago, firefly333 said:
My experience is let's say the lowest category accessible is on deck 8, which costs more. Idk they are required to let you choose a more expensive pick you cabin option, but if you can get them to give it for gty price, good going. My pvp always said I had to pay extra if it was on a higher deck than say a 4A cheaper inside.
My sister is in between a wheelchair and a walker. Can walk but has balance issues and epileptic seizures. So we managed with the shower chair you can ask the cabin steward to get for you when I was told i had to pay extra to pick my cabin.
But call and push. Tell them Adam says they have to let you have it. Let us know please.
I think i'm understanding you correctly, that they want you to pay more for a higher category, b/c they don't offer a handicapped cabin in a lower category. This is exactly the type of thing the ADA was designed to help. They cannot force you to pay more for a higher category b/c they don't offer the accessible in the lower category. They are legally required to sell you the first (lowest) category handicapped cabin they have, at the very lowest price that is available. So if that means you get 4 categories higher of a cabin than the price you paid, then that's what it means. That's their fault for not offering all the categories, not your fault for needing it.
The same thing goes for a concert or show (ive done this many times before too). We go to broadway shows and sit in the orchestra for the price of sitting in the back of the balcony. That's because in the older theaters they don't have a way to offer handicapped seats in the back of the balcony. So they are required to offer the next best available seat, in this case orchestra, for the balcony price.I hope that helps.
They may argue with you, but I promise you, this is true...keep holding your ground until you get the right person on the phone.
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We have dealt with this before as my parents were/are both in wheelchairs and always needed accessible rooms. The answer is this...you should call. They are required by the ADA to offer the same access and pricing to disabled people as they do to everyone else. Translation, if a GTY Inside room is an option for anyone to book, and you know for a fact that an inside ADA room is available, they have to offer it to you at that price. They cannot force you to pay more b/c of a disability. The caveats to this rule are, they have to be available. If all the inside ADA rooms are booked, then they don't have to make any exceptions. If only balcony ADA rooms are available and they are offering inside GTY rooms, they do no have to upgrade you. But, like I said...if you know (by doing a mock booking) that an ADA room is available in the same category as your GTY option, you are within your rights to request that room at the GTY price. One more caveat...if MORE than 1 ADA room is available in that category, they do not have to assign you a specific room...but they almost always will. I will say, in my experience, the person who first answers almost never understands this rule and has to ask for a supervisor. You may be better off calling the ADA booking department and dealing with them.
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If you're not picky about the cabin, i would pick option A. I always thought a lower deposit is kind of a "fake" deal anyway...bc you have to pay all the money anyway. They're just allowing you to pay it later. But the privilege will cost you $90 cash, and $50 obc. Sometimes I take the lower deposit if I'm booking a whole bunch of people, but I almost always just pay more up front to save more later...plus it's less looming over you later....either way...enjoy!
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We have taken our 35 foot RV to Miami twice, and canaveral once. Miami was surprisingly easy...they let us pull up in the bus parking area of the terminal and we dropped of our luggage (and family members) then I went and parked in the RV lot. It's not huge, but we found a spot easily.
Canaveral was even easier, the terminal had its own dedicated lot, very close up, and the porters came to the RV to get our luggage.
We haven't done Ft Lauderdale yet, but we plan to in February. Hopefully it works as well.
Kids club for child with disability
in Disney Cruise Line
Posted
Hi There! We have a daughter with autism as well, and we have been on many disney cruises with her. They are her favorite! Disney goes above and beyond to work with her...not just in the kids club, but in the dining rooms, character meets, etc. I would suggest when you get on the ship (or even at the terminal) meet with the kids club crew and explain your concerns to them. They will do their best to make it all work for you. With the potty training, like others said, they will let her in (my had the same issue for a while) and they will ask you to come by and check on her occasionally, or call you if she is in need. Also, I would suggest letting her try it out for shorter times first, to see how she likes it. One more thing I like to tell everyone is about Autism on the Seas. They have been a lifesaver for us! They go on cruises with professionally trained staff, and we sign up to be part of their group, and they help sooo much! We get respite times during the day to go do our own thing, they help with meals, they get us private activites...they do it all. Check out their website if you get a chance. Disney is the only cruise we would go on without them at this point, b/c DCL is so great with disabilities...but man, they are great to have around!