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mynyddisamrs

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Posts posted by mynyddisamrs

  1. Rant of the Day....

    we had purchased a Next Cruise Certificate aboard Adventure of the Seas in 2013 ..only for £75 I know, but it is the principle of the matter😟

    Finally we have booked again with RCCI for 2016 to celebrate a "significant " Birthday but having booked through a TA we couldn't redeem the certificate.

    At time of purchase we were told we could always get our £75 back if we didn't use it and we did not read the small print😧

    On contacting RCCI, hoping we could at least get £75 on board credit on what may well be our last cruise, we were told that is not possible. We can gift the certificate or use on another cruise I.e ...we can leave it in our will perhaps?

    RCCI have had our £ for a few years, earning interest!

    Surely they would benefit by giving it back as onboard credit...we would spend more than that onboard for sure!!

    Very bad customer service and PR methinks. We will start our 2016 cruise on a very sour note...all for the want of £75 OBC or a refund.

    Shame on you Royal Caribbean.

    Rant over.... :eek:

  2. Can anyone tell me.... What make are the in cabin toiletries provided by P & O?

    Do they still use the White Co? The shower, body lotion etc was good back in 2011 ....note sure about shampoo/ conditioner as I took my own. I'm on Azura in March.

  3. we just returned from our first ever cruise. we used RIL for both Pisa/Florence (Elisabetta was our guide) and for Rome (Maurizio was our guide plus RIL booked Serena as our Vatican guide [ask for her if you can]).

     

    We were on these tours too and can also say we had a great time with RIL. The mini buses used meant we could drive close to the must see sights and we were able to see some of the lovely countryside in Florence too. Drivers and Vatican guide were excellent. Thanks RIL.

  4. Hi Robyn .....Lucky you being on AOS in the sunshine!!

    I'm on countdown to boarding in Southampton in May and was wondering whether you could tell me if there is anywhere on board that sells chocolate.!!! Maybe one of the shops on the Parade? I couldn't find anywhere on IOS last October but must admit ...I didn't look very hard.

    I'll look forward to your sunshine blog!!

    BFN

    Jackie

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