Josiepug

Anyone receive their refunds yet?

On 6/13/2019 at 12:18 PM, Quencups said:

I thought Visa fees were to be refunded to the booking credit card....we sail Monday and we have nothing refunded to our NCL account as of yet...Your Visa fee refunds are in your NCL account?

The refunded visa fee showing up on my account was removed a few days later. Must have been an error. Now I am still waiting to see it appear on my booking credit card.

I have received a refund of my Visa fees only do far ($75 pp) which appears as a credit on my NCL account. I spoke with an NCL rep for clarifications earlier. The 50% refund is based off of fares only for ameach person in your cabin. So if your cruise total before taxes, fees, etc was $2000, you will receive $1000 back. The remaining 50%, in this case $1000, will be credited to your NCL account for a cruise to be taken by Dec 2020. Credits should appear by June 30th.

You said you began the disembark process at 9:15 - was that when you chose to leave or when they first let anyone off the ship?

Only one name is shown on the reservation, just like at a land based restaurant. Nothing to be concerned about as long as you booked the correct table size.

Yes, thats correct, I saw the same thing on my reservation and called to make sure.

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I think this will answer your questions :)

http://www.royalcaribbeanincentives.com/docs/rccl-pdfs/connect-brochure.pdf