Thank you both. I do understand Viking Air has limitations. On the other hand, they said they could provide upgraded air for a fee when i booked and later paid for the cruise —- and then they couldn’t. And we fly out of Denver — not exactly a minor hub.
We incurred no costs for our 2 different rounds of changes.last April. And we were able to relax because we made the changes quickly. However Viking Air waited until hey had made changes for ALL their customers — approximately 1/2 to 2/3 of the passengers on the ship — before they notified any passenger about their new itinerary. This produced considerable waits and anxiety because passengers wanted to tell their family, etc. their new flight schedule, and didn’t know when they would have that information. So for a day and a half every conversation on the ship seemed to start with “Did you hear yet”? Not relaxing at all.
You obviously are Viking Air fans. I have had some good experiences with them, and sometimes their price is definitely competitive. I was making a cautionary comment, not an attack. We flew round trip to China with Viking Air in 2019 and saved about 20% on an airline I would not have booked myself (and it was fine). I would say I perceive their limitations, and am now more reluctant to part with the control I give up when I book with them partly because I’m a frequent airline shopper. Something that almost sounds to good to be true is — well, let’s just say might have some downsides.