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eliana

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Posts posted by eliana

  1. I am appalled. I do not believe the service on the ships will manage this with any efficiency and we will get laundry back much later than the current turn round and it will be of poor quality. Furthermore we are in the Platinum grade which included free laundry and we have been given $100 onboard credit as compensation, which is useless to us as we can never find anything to spend it on. Do Regent want to drive away their most loyal passengers.

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  2. My wife and I are regular cruisers, mainly on Regent and Seabourn. Next July we will be celebrating an 80th birthday and want to arrange a cruise for all our children and grandchildren ranging in age from 10 to 18. We all live in the UK. What cruise line would anyone recommend? We would prefer UK or European based, preferably one week but no more than a fortnight.

     

  3. I am finding the current situation most confusing.

    1. is or when will Regent be cruising again?

    2. if they are or will be, how can we find itineraries?

    3. If we want to cruise in the next few months, on Regent or a comparable line, are there any options open to us?

  4. We intend cruising again as soon as it opens up. But with hindsight we should not have cancelled in advance of Regent cancellation as we. like many many others on this thread, have no right to a refund but have a Future Cruise Credit in a company that might go under.

     

    The cause of our problems is Covid19, but we cannot sue a virus. Nor can we take a group action against China which seems to have started the virus either inadvertantly or, as some conspirancy theory addicts have suggested, deliberately. The most we can do is boycott chinese goods etc.

     

     

  5. We cancelled a cruise which was subsequently cancelled by Regent. This was after we had paid in full and when it became obvious that cruising was going to be suspended for some time. We were given a future cruise credit as at that was the only option available at the time we cancelled. Subsequently, and after cancelling themselves, Regent offered to those passengers who had not cancelled a choice of a refund or a future cruise credit. Should not this option also be given to those who had cancelled under the previous terms?

  6. Sadly if many or even some of of the restrictions mentioned in this thread apply when cruising resumes, we are unlikely to book. We cruise to enjoy and even just social distancing would be too much. We were due to cruise on Regent in May but that has been cancelled. We will wait to re-book until Covid19 is a bad memory. Bring on the vaccinations, but as I am 86 I am likely to be at the back of the queue, which I find acceptable.

  7. We were due to join a cruise in May and had paid a deposit. I took advantage of Regent’s offer to pay in full and convert to a ‘future cruise credit’. If, when sailings start again and we are no longer fearful of the virus, there are special reduced offers for Regent cruises will we be able to take advantage of the special reduced rates using our credit?

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