kisbel65

Thanks for putting the spreadsheet together. I included my information. 

Family of seven 32,000 dollar dispute with NCL. 

https://www.usatoday.com/story/travel/news/2020/02/03/coronavirus-family-says-norwegian-wont-refund-32000-asia-cruise/4643852002/

Family of seven 32,000 dollar dispute with NCL. 

https://www.usatoday.com/story/travel/news/2020/02/03/coronavirus-family-says-norwegian-wont-refund-32000-asia-cruise/4643852002/

I think they are pushing for FCC. My bank only stated they are "disputing every chargeback." There is an article about a family of seven that canceled their cruise to Asia in March. The dispute is for 32,000 dollars and the excuse NCL gave them was that it was not covered by their insurance because COVID 19 was an act of GOD. 

3 minutes ago, ColeThornton said:

 

 

"Don't Believe Everything You Read On The Internet"

 

     ~ Abraham Lincoln, 1870.

Call Capital One and they will tell you the same thing they said to me. NCL is giving them the excuse that COVID 19 is an act of GOD. Not making it up. 

4 hours ago, drsel said:

You chose Norwegian in preference to all the other Cruise lines for many valid and specific reasons.

 

Try to remember all the reasons why you chose Norwegian.

Try to remember all the lovely memories you had on your last few Norwegian cruises.

 

Surely you can have the same good times again in the future

 

I am a hospice provider and will never set foot on a cruise again. Nice try NCL. My money now!!!

17 hours ago, southerngirloutwest said:

We're in the same boat with most of you.  We requested a refund on March 23 for our spring break cruise and were told it would be 90 days.  In April, we called NCL to request an update on our refund status and were given the biggest run-around ever so we filed a complaint with Citi VISA.  They reversed the charges, but now we are seeing them returned to our card.  NCL's response documents state that we were given a FCC, but it neglects to mention anything about refund requests.  When they responded to Citi, they made it sound like an FCC was our only choice.  

I can't believe they have time to fight all of the credit card reversals, but they don't have time to refund our money.  We won't be sailing with them again.  

I waited for NCL to cancel the cruise and filled out the refund form and they still disputing it. I also did a charge back and then it was reversed when NCL sent a 30 page dispute. According to Capital One, they are disputing everything. 

My cruise was cancelled by NCL in April.  I initiated a chargeback with Capital One and NCL sent a 30 page dispute in response. I submitted proof of the cancellation from NCL and the form they asked me to fill out for a refund. As of today, NCL is still disputing the charge. Capital One has all my documentation but I was informed that NCL has not been issuing refunds. Apparently NCL is calling COVID 19 an act of GOD so they don't have to pay out. NCL SHAME ON YOU!!!!! 

My cruise was cancelled by NCL in April.  I initiated a chargeback with Capital One and NCL sent a 30 page dispute in response. I submitted proof of the cancellation from NCL and the form they asked me to fill out for a refund. As of today, NCL is still disputing the charge. Capital One has all my documentation but I was informed that NCL has not been issuing refunds. Apparently NCL is calling COVID 19 an act of GOD so they don't have to pay out. NCL SHAME ON YOU!!!!! 

I live in Miami, words cannot describe how difficult it has been here. 

I live in Miami. According to CNN, we are considered a new hot spot. I am a hospice consultant and do rounds at three hospitals in Miami. I have been in isolation for two weeks. I have tried to get a refund from NCL but no luck. I sail May 17th from Seattle (another hot spot) to Alaska. NCL's handling so far has been horrible.