SteveWW

We are booked on Marina 1/28/22. While we have no official notice from our TA or Oceania, on our reservation page on TA website it now says:

"Final Payment Date: Please contact us by 11/15/2021 to provide a credit card number in order to process this payment and ensure that your cabin is not canceled with the cruise line."

Buying a NCL gift card for someone has been the worst customer service experience of my life. Last year about this time I purchased a $250 card for my business partner who was taking his family on a cruise. First the issuing company sent it in his name to my address and it got returned. Since it was in his name the company would not talk to me (even though I paid for it with my credit card). After his cruise he and I called them and they sent out a replacement card saying no problem just use it as a discover card. WRONG. Would not work, only good on NCL. Then this last week he took a NCL cruise, both of us happy he would get a chance to use it. However on the ship it only showed $200 available not $250. (BTW $250 is printed on the front of the card)Staff had no explanation. Dormancy fee is only $3 a month starting in 13th month so that was not it. Screwed out of $50. Never again...... I recommend to avoid at all costs.