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That does seem like a bit long but it also seems like the farther out from cruise the longer they take.

 

How far out is your sailing - how many weeks is a few weeks?

5 weeks?

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We are sailing in the Haven in a few weeks (1st time!) and was wondering how long it normally takes the Concierge Desk to respond to an email. I emailed them 5 days ago with a few questions and have yet to get a response. Is that normal?

So I broke down and booked a Haven cabin today. I called NCL and they booked me in what I was told is the last available Haven cabin on our cruise. Now my question...when I looked on line to see where my cabin is, I learn that the cabin is "Handicap Accessible", the only Haven I could find with this designation. What does this mean? I understand the wider doorways, but what else will I find?

Any idea when the upgrades are processed? I see some upgrades processed around 70 days, others around 45 days and others at 2 days. Also, does anyone know what time of day these are processed? Should I check once in the morning or multiple times during the day to see if the bid was won?

I just received the upgrade email for my cruise that departs in 80 days. It provided me with upgrade offers from the Haven 2 bedroom to the Haven Spa Suite, all at different upgrade amounts (but starting at $500). There are five different upgrade room options. Now my question...when I go on www.ncl.com and attempt to book a Haven cabin (to see room availability), it shows several of the cabin type "Sold Out". Why would they offer these in the upgrades if they are sold out? There only appears to be a handful of available Haven cabins. I guess that would mean the likelihood of getting the upgrade without paying a lot would be nil.