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Posts posted by beachgal
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3 hours ago, Heidi13 said:
Many of us on this Board have received excellent service from the great people at Tellus, so don't be so quick to discount them.
This post was made about VIKING!
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Yes, I sent email. I assume I will get the same NON-responses or lies that I got when I made numerous calls to get my refund back. There were plenty of opportunities to get this right, but I obviously was not a priority then, so I’m sure that hasn’t changed. I’m just trying to warn others!
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Yes, I sent email. I assume I will get the same NON-responses or lies that I got when I made numerous calls to get my refund back. There were plenty of opportunities to get this right, but I obviously was not a priority then, so I’m sure that hasn’t changed. I’m just trying to warn others!
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I had to recently cancel booking for April 2020. I was supposed to receive money back within 21 business days - I did not. I had to repeatedly call Viking, and each time I was told the money would be returned the next day. They (including 2 managers) continued to lie to me for more than 2 weeks. This is not professional & very disappointed. I’ve sailed with Viking twice, but never again!
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I'm thinking about a beach day. Is it easy enough to have taxi take me there and return me to town when I'm ready?
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Bobalink, thanks for the recommendation. Was happy with the emails with Kostas & his feedback & we're booked with him.
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Looking at booking a tour through Tours by Local in Santorini - has anyone used them?
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Thanks for the feedback. I do plan to go to Paris to visit, so I guess I'll have to wait for photos then. Hope CDG has something to keep us busy!
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We have a 5-hour layover in Paris and want to get over to Eiffel Tower to get photo. What are the logistics for this? We're flying from Istanbul, so I assume we have to pick up our luggage at baggage claim and drop back off for Paris to US flight. We may have a smaller bag that we don't need to carry around - are there lockers? Is it easy to hop into cab and get to Eiffel Tower to take pictures & get back to airport? I know we don't really have a lot of time because we'll have to come back thru security, etc.
Any tips? I really want our photos here!! Thanks.
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Gourmet Gal - great idea! Any recommendations for hotels in that area?
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We are going on private tour after disembarking ship at Istanbul so will need to taxi our luggage to nearby hotel to store & go join our tour - need something close by. Any recommendations? Thanks.
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Can you recommend a hotel near the port? We are doing a tour once we disembark and will have to take a cab with our luggage to hotel & then meet our tour so we want something close to the port. Thanks!!
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We are looking at booking excursions in the morning for both of these ports in Greece. Then thinking of taking cab into town in the afternoon. I know a lot of shops/restaurants close in the afternoon for their siesta. Should we reverse it and go into town in the morning instead??
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I don't see a separate thread for Black Sea cruise, so asking here. We have ports in Constanta, Romania and Burgas (for Nessebar) Bulgaria. Anyone done private tours here?
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We are doing a guided land tour of Costa Rica. CDC recommends Hepatitis A and Typhoid. For those of you who have visited, did you get these shots before traveling there? Thanks.
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Also used Viator at several different international cities and always been very happy - they met us on time and made sure we got back to our cruise ships on time. Always a small group and get to see so much in the limited time we have in port. We'll definitely use again in the future. Highly recommend!!
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Annie Morehead, I agree, you never know what's going to happen while traveling - my friends and I say it's all part of the adventure!
On the way to Mediterranean cruise, my checked bag got lost. I had some clothes in my carry-on and bought a few tops in the ship's shop. There was a laundromat on the ship so I washed clothes, had some hanging in the bathroom to dry, made do and had a great time - didn't let it affect my trip! I filed a claim with British Airways, they cut me a check, and FOUR MONTHS LATER, imagine my surprise when my intact suitcase was delivered to my front door! The tag was still on the outside & same information inside with all my itinerary, etc. Glad someone finally saw my suitcase sitting somewhere and decided to check on it! I always laugh when I look at those photos because I have the same clothes on several days!!
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Galliegirlie, we are doing the NCL Star May 19 cruise - getting excited!!
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Booked for May 19 Baltic cruise and not too concerned about it, although if St. Petersburg was canceled, I would cancel the cruise. Too many other places that I really want to see and would do St. Petersburg another time. But all systems go for now.
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Danish viking, thanks so much!!!
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Wow, I am impressed, I received email back from Somandshjemmet Bethel within an hour, had some questions and they've responded back to those so we are booked there pre-cruise for May and got a corner room so should have awesome views of the canal! Now I just need name of a good restaurant in this location to have dinner - thanks!!
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Thanks for the recommendations on hotel. It seems Somandshjemmet Bethel does not take online bookings(!) so I emailed to see if I get a response. I don't really want to have to call to book. If that doesn't work out, I'll book something else on Danish viking's list near the canal. Also, Danish viking, if you could recommend a good restaurant in that area for dinner, I would appreciate it!! Thanks for all your help.
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We are doing Baltic trip in May - Copenhagen, Berlin, St. Petersburg, Talinn, Stockholm, Helsinki. Will we be able to exchange all these different currencies on board the ship? It's too hard to figure out how much we'll need at each port right now. Thanks!
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I'm sure hotel recommendations is in this thread somewhere, but I don't readily see it. We will be flying to Copenhagen in May for a Baltic cruise. This will be our second trip and we have seen a lot of the touristy places. I would like recommendations for a hotel close to where we could do a canal ride (because that was fun!) and have a nice relaxing dinner and a short taxi ride to the dock. Any recommendations of a hotel and place for dinner would be appreciated! Thanks in advance!
Beware if you have to cancel
in Viking Ocean
Posted
I have emailed. There is nothing they can do for me, but I did alert them to the problem I had getting my refund returned. I just wanted to alert others. I hope you don’t have a financial emergency and need to cancel. Although they were very late with my refund, I am most upset about their constant lies to me!