lagrandevoyageuse

We sailed from Athens to Istanbul on OCEANIA's May 29 th trip on the Black Sea.

OCEANIA had cancelled all 3 Ukraine ports (Sebastopol, Yalta and Odessa) but replaced none!! They added a SEA DAY, then overnight in Constanta, allowing to sell ridiculously pricy tours to Bucarest and Transsylvania, and then taking us back to Istanbul one day early!

In fact, our 12 days/10 ports of call cruise became an 11 days/7 ports of call cruise! All this with no acknowledgement that this could be upsetting to passangers and no compensation wathsoever.

Passangers were so upset, that's all we talked about for the first few days onboard, ruining the cruise atmosphere!

After over 20% of passengers complained to the concierge and General Manager, the Captain finally acknowledged the problem. But from OCEANIA's Head Office? NOTHING!

We were all upset about not getting what we paid for, ie. 12 days and 10 ports of call and felt we should have been compensated in another way if they were too lazy to find alternative ports (which they did on their July sailing!!).

What do you think and what did your cruise line do for you?

We sailed from Athens to Istanbul on OCEANIA's May 29 th trip on the Black Sea.

OCEANIA had cancelled all 3 Ukraine ports (Sebastopol, Yalta and Odessa) but replaced none!! They added a SEA DAY, then overnight in Constanta, allowing to sell ridiculously pricy tours to Bucarest and Transsylvania, and then taking us back to Istanbul one day early!

In fact, our 12 days/10 ports of call cruise became an 11 days/7 ports of call cruise! All this with no acknowledgement that this could be upsetting to passangers and no compensation wathsoever.

Passangers were so upset, that's all we talked about for the first few days onboard, ruining the cruise atmosphere!

After over 20% of passengers complained to the concierge and General Manager, the Captain finally acknowledged the problem. But from OCEANIA's Head Office? NOTHING!

We were all upset about not getting what we paid for, ie. 12 days and 10 ports of call and felt we should have been compensated in another way if they were too lazy to find alternative ports (which they did on their July sailing!!).

What do you think and what did your cruise line do for you?

I just booked a full day in Cairo/Pyramids with them for October and their response was quick and very helpful. Sounds like a first class operation!

hello everyone!

just joined and have found your info very helpful!

i have already contacted Ramses to visit Cairo and will write to GTI for Isreal.

another question : if we want to spend more time in Cairo, does anybody know if it is easy to travel on our own from Port Saïd to Cairo?