onboardtampa

Sad to say but you can formal complain all you want. The truth is cruise lines don't give a damn anymore. We were on a cruise where the head waiter actually called my wife and I FAT in front of everyone in the buffet line (for the record, I am 6'2" and 240). The woman behind us commented "If he thinks you guys are fat what does he think about me??". We complained onboard and the head of the dining staff PROMISED he would bring the waiter to our table himself to apologize (which is all we wanted). The next day, he told everyone the incident was closed - even though we never saw him or the head waiter at our table. We sent a letter to the main office and received a letter that basically said "Gee, that's too bad". To make matters worse we were at the "most cruised" dinner and were stock holders so this was NOT our first rodeo.

We have found that it is hit or miss on every cruise. Sometimes the band is perfect and we can dance everynight and sometimes even have a choice of two bands that play dance music. Alas, at other times - like the last 2 week cruise we were on - NONE of the bands (except the show band) had any idea what ballroom was. They offered ballroom classes as part of the daily activities which we made sure to take just to get some dancing in :)