pollywaffle

Still no communication from Cunard. I would have thought a cruise cancelled on 14th March would have been dealt with by now.......

On 4/25/2020 at 7:39 AM, Edithclara said:

Hello pollywaffle. How disappointing. All packed and ready to go. Lucky you didn't have far to travel home. I read about another cruiseline that cancelled a cruise after passengers were all onbi

Oard ready to depart. What a letdown...

We almost booked on the QE Fremantle to Sydney embarking 18 February. Fortunately we didn't as I recently read that anyone who'd been through Singapore was denied boarding. We went through Singapore on 12 February, so....

Even though Cunard called you, just wondering if you still needed to complete the Cunard online refund request form.

Stay safe..

Thanks for your good wishes.  Yes, I filled in their form online, which at the time said it may take 45days to action.  Now it says 60 days.... even worse is South African Airways who are bankrupt....so whether we ever get our refunds on the unused tickets,  is another doubtful!  They said we would have to lose $845 each if we wanted to have cash not a voucher, even though they cancelled all flights! Grrr!

Cunard cancelled our QM2 Cruise 14/3/20 just hours before we went to board in Fremantle.

I received a call from Cunard Aust at 11am the day of embarkation asking me if I wanted a voucher or a refund. I said refund please, as we are in our 80’s we don’t know if we will want to travel for some time.  Since that call, we have heard nothing!

With the way Cunard have dealt with this, I doubt we would ever book with them again even if we are still fit to travel in coming years.