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Posts posted by Paulina56
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Should you pay the upfront gratuity or pay later at check out what's the best way? Going to Alaska on RCCL.
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So frustrated cannot access my reservation, have called 3 times, no one seems to be able to help, they say they do maintenance upgrades and that could be the problem. Not happy with that answer anymore. E-mailed them, several times, still waiting to hear back. My cruise was book through a travel agent does this make a difference? Would think not. anyone have any suggestions.
:confused::mad:
Ok it's been over a month I still cannot access my reservation, with multiple calls, emails, contact with the Resolution Department (not getting any resolutions from them) I am beyond frustrated. They keep telling me we are aware, we are working on it.....I am less than 30 days until I cruise and this I must say will be my last with Royal Caribbean, they have been a Royal you know what!!!!
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I have for the last three weeks been trying you SEE my reservation. I have e-mailed numerous times that's seems to be a joke, looks like just the standard we got your request please call this number....yes I have called was on the phone 45 minutes with nothing resolved one time, 20 minutes the next with transferred to another with no results. This is very frustrating I have a paid in full cruise that I cannot access. This is really taking the FUN out of my cruise. All I keep seeing in RED is "we are sorry we cannot access your reservation at this time please call " So not a happy RCL customer.:mad:
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So frustrated cannot access my reservation, have called 3 times, no one seems to be able to help, they say they do maintenance upgrades and that could be the problem. Not happy with that answer anymore. E-mailed them, several times, still waiting to hear back. My cruise was book through a travel agent does this make a difference? Would think not. anyone have any suggestions.
:confused::mad:
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How many cruise ships are docked at any particular city in Alaska at one time? One, two, three etc. How crowded does it get?
Luggage Tags
in Royal Caribbean International
Posted
When I go to the Cruise Documentation - Guest Vacation Documents it won't let me electronically or choose e-mail or put my e-mail address in so I can print my tags? Am I doing something wrong? On my sea pass it shows a luggage tag but says this is a sample of the tags. Anyone help me on this? We leave on August 1st. :eek: