Jump to content

nast

Members
  • Posts

    95
  • Joined

Posts posted by nast

  1. Is it allowed to use a full face snorkel mask on a Galapagos cruise, Silver Origin?

    I'm reading this is prohibited. 

     

    My wife only snorkel with this kind of mask. 

     

    The problem apparently is CO2 built-up, but this is mainly the case with some older and cheaper models.

    The newer models have a design which keeps CO2 levels safe.

     

  2. Several times already sailed with Seabourn, as well as Crystal, Ponant and Oceania. Most of our cruises have been with Celebrity Cruises. 

    Now thinking of joining the new ship (Silver Ray) in July 2024, but still in doubt.

     

    How is it different from Seabourn? 
    Service (staff), food, fellow passengers, entertainment (shows, dance party), ... ?

  3. Several times already sailed with Seabourn, as well as Crystal, Ponant and Oceania. Most of our cruises have been with Celebrity Cruises. 

    Now thinking of joining the new ship (Silver Ray) in July 2024, but still in doubt.

     

    How is it different from Seabourn? 
    Service (staff), food, fellow passengers, entertainment (shows, dance party), ... ?

  4. 5 hours ago, Jim_Iain said:

    Just received a phone call from the Doctor at 0900   testing being at 0700.

     

    We will be retested but is of no consequence.    Even if it is False Positive we will not be permitted to continue onto the Norwegian Fjords Cruise.

     

    She asked the following -

     

    Vaccination Dates and type of vaccine

    Names of party we are traveling with

    Do you have any sympthoms

    Do you have any medical conditions like heart or breathing difficulties

    Are you allergic to anything.

     

    She then said -   Unfortunately we are out of isolation rooms in the RED ZONE so you will have to remain in your cabin.    That's the only ray of sunshine.     At least it will be just one day but will be interesting to see what happens next.

     

     

     

    Maybe I missed it, but in case of False Positive why are you not permitted to continue onto your next cruise? 

    • Like 1
  5. Me and my wife are arriving 2 days before cruise departure. 

     

    A question about the Greek PLF form, section "Temporary Address"

    Please list all the places you will be staying at during the 14 days following your arrival/departure

     

    I have entered the address of the hotel we are staying pre-cruise. 

     

    You have the option to check a box and fill in a second address 

    Is this something you need to fill in? You can enter your cruise ship name, but what about city and postal code? 

    and what about all other destinations? 

     

     

     

     

     

  6. Sailing on Apex next month. 

     

    Do we need to make reservations already at one of the 4 main dining restaurants? (Select Dining Anytime)

    Or can this easily be done onboard?

     

    Or can you just go anytime you want to the restaurant (without reservations)? 

     

    Seems it's not possible to make reservations at Cyprus restaurant 😕

  7. Have a cruise booked for next November. 

     

    Maybe it's a good time to try Celebrity Air for the first time. 

    A few questions: 

     

    # What's the difference between Choice Air website and Flights by Celebrity on Celebrity Cruises website. 

    These are two different websites for booking Celebrity flights.

    Found 2 difference prices for the same flight ??

     

    #If Celebrity cancels our cruise in November after final payment. Do we get full refund for flights ? 

    or do you have to pay $200 air penalty and processing fee (guess this is only when you cancel by yourself)

     

    #Has someone used Best Prices Guaranteed when you find a lower fare on another website ?

     

     

     

     

     

  8. 1 hour ago, Frenchberet said:


    What additional expenses did you incur?  
     

    In March our Australia/New Zealand cruise was cut short due to the virus situation.  Viking generously offered to make (economy) airline reservations for all passengers, regardless of whether or not they purchased through them.  We hadn’t purchased from Viking and decided to try to make our own reservations.  We incurred a $98 per person fee to fly out of a different airport and to keep Comfort+.  We cancelled all the post cruise reservations we had for hotels and excursions without any problem.  The deposits we paid were all promptly refunded to my credit card.
     

    About 2 weeks later we received an email from Viking and they compensated us for the missed portion of the cruise.  I didn’t expect them to pay the $98 we incurred for the flights.  We had trip insurance but I really didn’t think to try to claim it.  Under the circumstances, we were glad to be back home.
     

    I think you got the “right” answer from Viking.

     

    We had to make a new reservation for a Eurostar train back home, cost of 448 euro. Price is very high because this reservation was made 2 days before travel. 

  9. 3 hours ago, Homosassa said:

    Viking's response is the same response you would receive from any cruise line to any passenger who makes their own pre or post cruise arrangements. 

     

    Viking clearly outlines this in their Terms and Conditions" that is easily found on their website.

     

    There are travel insurance policies that do include trip interruption coverage. As in any policy, coverage will depend on the price paid for the policy (more coverage, more money).

     

    I understand their Terms and Conditions. 

    The thing is, guest relations onboard ensured us (3 times, also guest relations manager) that every expense made to get back home would be refunded.

     

     

  10. 3 minutes ago, terrydtx said:

    Did you have any travel insurance? If you did, you should be covered for any non VO expenses as a result of the cruise cancellation. Viking is only responsible for refunds from any booked Viking service. If you used Viking Air, Viking should have made the air changes to get you back home, if you booked your own air then your insurance would cover any changes to the itinerary.

     

    Yes, I have travel insurance but they do not cover the travel expenses because government decisions and restrictions on free movement are not covered. These are exclusions and limitations. 

     

  11. We were onboard Viking Star when Viking made the decision to suspend operations of all cruises.

    It was day 3 of the voyage, and the rest of the 12 day cruise was canceled. 

     

    Arrived 1 week ahead of schedule back in Tilbury and had to make new travel arrangements to get back home.

    We did not book a Viking cruise package. 

    Guest relations onboard told us we could make new travel arrangements and they will refund it later.

    We needed to contact Viking Customer Relations once we got back home about this. That's what I did. 

     

    Viking's respons ; With regards to any further out of pocket expenses, as the cancellation was a result of circumstances outside of our control, we can no consider any compensation payable in respect of any other expenses that guests may have incurred separately with third parties and which did not form part of the cruise package"

     

    Anyone in the same situation ?

     

     

  12. Disembarking in Tilbury on Viking Star.

    Catching the train in Ebbsfleet at 1:15pm.  

    Travel between Tilbury and Ebbsfleet railway station is about 30 minutes. 

     

    I think the best thing is to disembark as late as possible and do not wait several 

    hours at the station. What do you think ?

     

    What's the latest you have to leave the ship ?

    • Like 1
×
×
  • Create New...