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YorkshireGuy

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Posts posted by YorkshireGuy

  1. Hi

     

    Has anybody had any joy in checking in online or on the app for Anthem recently. We're on the 25/10 cruise. I can see all my travel info details are complete on the app but it will not let me select an arrival time. I get the message 'not quite ready for you - check back closer to the cruise to select arrival time and complete check-in'. Any help or advice appreciated! 

     

    Thanks

     

    Yorkshireguy


  2. We were on last week - great holiday though not much sunshine plenty to do.
     

    My daughter (11) didn’t get her PCR result from Eurofins back in time for boarding - just said ‘waiting for result’ in the app. However once the negative test result came through at port we were good to go. 
     

    There was no dancing for us so good to hear that has now changed for this weeks cruisers! We’re going again at October half term and already can’t wait. 

     


     

     

  3. So pleased to report an upturn in service. We spoke again with manager about moving our party. That could not happen. I’m slightly bemused at this as we have had this cruise booked 18months and clearly MSC will have noted we have children with us.  Hey ho. 

     

    However, pleased to report meals were received on time and hot. My niece’s allergy addressed by a senior waiter, she was provided with the menu for the following day to make nut free choices. We were also checked on by head waiter. So, we left the meal happy and didn’t have to run for the theatre!!! A fantastic turnaround so well done to MSC. Last night was on par with other lines. Well done to them. 

    • Like 5
  4. I’m on Seaview right now. Ship is great.

     

    Cruised Princess, P&O, Royal before.
     

    I like the ship ......... but the Dining/bar service is so poor compared to other lines.

     

    We are a large party - 14 of us. They have split us in the MDR despite many requests pre cruise for table together. Our starter took 1hr30 to arrive. We were ignored by wait staff when trying to catch attention. Choices poor. My nieces nut allergy was ignored.

     

    I think they are trying to sell this as an upscale experience. But as we say in the UK - fur coat, no knickers. They need more competent staff and quality meals if this is to be the cruise experience worth paying for. 
     

    Have complained and will try again tonight.... will keep u informed fellow cruisers. As of nOw would never cruise MSC again, lets see if they can make good.....

  5. Hi

     

    We have just booked Seaview for next year. Never cruised MSC before. We have cruised P&O, Princess and Royal. My question is regards balcony dividers. We are on deck 10 and have a large family group with 4 balcony cabins in a row. Does anybody know if the balcony dividers can be opened?

     

    Thanks in advance.

     

    Mike

     

     

    Sent from my iPhone using Forums

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