jennjess

The only place where we found strict FFP2 rules in Italy was on the train, everywhere else the normal surgical mask was acceptable.

We should have disembarked the Jade today but a week ago Saturday we arrived in Athens and my son fell and broke his wrist that night. Not knowing if it was broken or not (it was painful) we boarded and went to the medical centre for an x-ray and it was deemed that he needed hospital treatment and we were disembarked after only an hour onboard and billed almost $400. The port agent took us to a hospital and left. One phone call from someone in the USA to ask how it was going, they never got back to us at all. The hospital we were dropped at wanted 3000 euros up front to do the necessary operation (we already had confirmation from the insurance that the cost would be covered) so we left and went to a hotel for the night. NCL had supposedly booked this room for us but they hadn't and we had to pay. Next day we went to a different hospital organised by our travel/health insurer and he was admitted and had the operation on Tuesday with payment guaranteed by them. He was released on Wednesday and we decided to try to get back onboard, but as everything seemed to go against us, after flying to the next port the ship couldn't dock due to bad weather and we were again stranded. Decided that we should just go home from that point and took the first flight back home. Anyway nobody from the ship has contacted us since day one and now I don't know if any of our pre-paid excursions, gratuities or free st sea drink packages will be refunded. I think my travel insurance will cover most of the cruise cost eventually. I found it very difficult to contact anyone at NCL for help or advice, my cell phone will not call 0800 numbers. All in all not the fun filled relaxing holiday we had hoped for.

Does anyone know if it is possible to change your cruise close to sailing. My son has had an accident and we will need some medical services during the cruise we are booked on. Just wondered if they would allow us to move the cruise to a different date or whether their medical services are up to his needs?

Can someone give me some info on Costa drinks. The all inclusive rate is rather high for the amount we are likely to drink, we are not big drinkers. Is there a possibilty to book a non alcholic package after booking the standard rate. And what if any drinks are available free, water, tea or coffee.