OverandUnderwater

48 minutes ago, Island Dog said:

HAL cancelled our 3/27 cruise on The Rotterdam on March 14th. I immediately opted for the refund and actually submitted the request twice for my money back. On April 9th my TA reached out to let me know that my agent I usually do business with was laid off and that this person would be handling my future bookings. I asked if she could check with HAL on the status of my refund since my DW had been laid off and the money would be beneficial. Get this. HAL told her I had requested a FCC! I definitely had not. She was then told I would have to wait up to 60 days from April 9th to see my refund. I don't think I am unreasonable in thinking that it is totally unacceptable for me to have to wait nearly 90 days from when THEY cancelled my cruise to receive my refund. I am only a 2 Star Mariner so I guess I'm not a priority. This whole thing is leaving a pretty bad taste in my mouth. Especially since others who cancelled on their own accord are seeing refunds in days, not waiting for months like me.

I'm confused. If your TA reached out to you then what agent are you referring to?

You're at sea on a ship, everything is mechanical which means it can break if not maintained. It looks to me that the maintenance team is pulling an all nighter so has to minimize guest impact.  My advice, go with the flow. Pun most certainly intended.

You have control of your browser. CTRL + and - will zoom in and out on most browser's

They definitely do pick up speed late at night sometimes. We researched this by staying up late drinking in the Crow's Nest. The speed change is more noticeable higher up. It's not that we wanted to be in a bar after midnight, but... Science.

I love the vibrations, when I feel them. Along with the rocking, alcohol related or not :(, it reminds me I'm on a ship and going somewhere.

Clear your cache. Moving back and forth between the sites will hose the current one.

I can generate and download everywhere else, just not on the HAL site. I've tried various browsers and different devices and keep getting the same message that only 1 pdf document can print at a time. That is all I'm trying to do.

HAL's website doesn't embed a PDF generator; it's in your browser. Your error message indicates it's found a file however the error indicates that you are trying to print more than one file at a time. Personally, I doubt that and think your error message is not accurate. When was the last time you updated Adobe?

Please note that PDF's are generated by your browser and not HAL. Your browser's setting dictate:

1. If a PDF is allowed to display

2. How it's downloaded and where i.e.., your documents folder, right away etc.

3. Ad Blockers also affect popups so can affect whether the PDF comes up.

4. Does it display in a new tab or new window?

Don't forget that a company cannot override your browser settings. If HAL were having the issue then no one would be able to print.

There really aren't any that are close to Pier 91 however none of the downtown hotels are far, say a 15 minute drive. Seattle hotels consider cruise season their own piggy bank so expect high prices. If price were no object I would choose either the Edgewater or Inn on the Market.

As an American I researched this too including an email exchange with a very nice Indian official in Mangalore and what I was told is that India considers every port stop an entry even if you never leave Indian territorial waters so he highly suggested the multiple entry hard visa which of course was not cheap but considering what we could miss, worth it in my opinion.

I am an old HAL cruiser, knowing the company quite well so will be able to do a compare. I am on the neoClassica out of Mumbai next month and happy to report back. The ship I'm on though is one of their older ones which is being sold in March but I should still be able to give you some good advice.

Thank you. I'll look into it.

What insurance would you recommend for work related reasons including plain rescheduling? I understand there's an umbrella for cancellation for any reason but according to a few things I've read you can get a rider for work related issues and frankly that is my main concern. Thank you in advance.

I hope you find it. I loved it too and wouldn't mind purchasing it.

That would be a question directed to the airline not the airport per se.

I was on the 8/6 embark and as I told the Hotel Manager, I couldn't even make anything up it was all perfect. I have always been a fan of Westerdam and she's been my favorite food ship now for a while and she didn't disappoint. I finally got to try the Dive-in burger bar and it was good. We did spend a lot of time at the Piano bar which was a first for me and enjoyed it immensely. We arrived at 1pm for embark and we're in our Neptune 20 minutes later. I did enjoy the add on lobster tail option in Pinnacle, for $10 I wouldn't miss it.

I have it on good authority there is a bug that is being fixed. Try changing your computer's timezone to Pacific Time. Then Shift F5 while you are looking at it to reload the program.

Most electronics charge on both 110V and 220V. All you would need is an adapter and not a converter. The electronic in question should list the voltages. On a recent trip I bought a number of adapters for under $5 online.

ssshhhhhh, let's not mention that too him please? ;)

Just a word of caution. Once you've gone Neptune it's hard to go back. I can't get my DH in any other category now.

Is it only me or would you just love to do a conga line with RuthC? :D

The alcohol policy changed yesterday. I can't believe no one picked up on that.

That issue seems to be fixed.