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On 7/18/2020 at 11:04 AM, jerseylily said:

hallelujah today I received via American express both the deposit and the balance that I have paid. Full amount now received from Costa unprompted save for the request for a refund rather than a voucher early in the process did not have to wait the full 90 days and partially restoring my faith in them.

Would you please provide some anwers

1. When you canceled ?  Before or after Costa canceled ? 

2. Did they e-mailed a FCC and you said no ?

Hello everyone, we canceled our June 13 cruise on March 15, last day to cancel with minimun penalty. TA from USA told us 3-4 weeks for refund, but as today, no refund, no messages from Costa or TA. I read a Princess board on this topic and most customers are receiving refunds around 105 days. Has anybody got a refund by now ?

Hello everyone,

I read first and last page of this forum, and found only comments on Princess cruises, are there also post for other lines, I canceled a Costa cruise on March 15th, 107 days now and no signals, no news of my refund. United Cruises travel agent only help was to charge a $ 100 fee to process the cancelation.

I boarded the Epic at Port Canaveral on April, it was hot and sunny, and saw a crowd at pier, but they gave preference to passengers on the time frame like us.

it would have been better to work the issue at the time of the first cancellation. Not months after the fact.

 

That being said, you are now faced with proving that you were not reimbursed for the cancelled excursions.

This is not a reason to “not buy NCL shore ex”. This is a lesson to take care of things in a timely manner,,, and no later than your cruise departure.

Well, I think the customer can say exactly the same "NCL must prove did the credits to the account" Customer can not prove something that does not exist.

We did one cruise out of Port C. and had a rental car from Hertz. Just to make things easy, I reserved us a room the night before the cruise in the hotel adjacent to the Hertz office. Hertz didn't offer a port shuttle, but the hotel did. So, breakfast in the hotel in the morning. Drop off the car at Hertz, walk back across the parking lot to the hotel, jump on the shuttle bus to the port. Easy and simple.

 

Your plan should also work just fine.

Hi Videotech, I have a cruise next Saturday and arriving in a Hertz car, but you tell us they don´t have a shuttle, are you sure ? cause I read of others confirming the shuttle.

rent a Dollar or Thrifty car, and return at miami airport, they will shuttle to Miami port.