Smitty A

I don’t use a kindle, I download them to my kindle app on my iPad.   Never had a problem…..Argentina, the Arctic, all over the world.   Sometimes it takes 3 minutes instead

of one or two, but that is it.    Just thought I’d let you all know in case this might help.

On 3/6/2024 at 4:35 PM, thesnoopster2 said:

 

I wonder if I could get away with going to my Roll Call for this ship and arrange people to reserve cookies and then distribute that way....

Are you that desperate to sell cookies?

I must say I enjoy their bolognese as well.    I have asked for recipes several times in the past. Sometimes I get them with just a simple request to the maitre ‘d, sometimes they dont respond and I’ve asked a couple of times.  If I’ve asked twice and don’t get I assume they don’t want to give it out.  Once I asked for a recipe and the chef came to the table and apologized that their recipe was for servings for large numbers and couldn’t really be scaled down for 5-6 servings, which I completely understood.   Best is to ask while you are on the ship, sometimes you get it and sometimes not.  
 

3 hours ago, cAPS lOCK oN said:

By the way... since passengers "reserve" sunbeds around the pool with their hats and books, can seats at the pool bar be reserved too? Asking for a friend.

That’s all we need!

So sad to hear this.  He was such a sweet man.  The staff and many passengers just loved him.  We were fortunate to have dinner with him once many years ago. He was the consummate gentleman 

We had a great cruise on her back in 2002 i think.  Wonderful ship!   We always said the turtles swim faster but it was a great ship. Last we saw her she was a stationary gambling ship in Hong Kong harbor. Toasted her with champagne as we sailed by

3 hours ago, lprp said:

100% Agree - probably the worst entertainment of any cruise we’ve been on and definitely any Regent cruise 🫤

Couldn’t agree more.   It has been a big let down.  It feels like CD is only doing enough to get by and nothing else.  No enthusiasm at all especially given it is Christmas.     Two (maybe more) nights with only a 50 year old and 4 year old movie and absolutely nothing else is really bad.  It takes a lot for me to complain as the staff all tries so hard, but this cruise director doesn’t seem to care at all.   For example, they had a decorate your door contest and specifically said don’t use any of the ships decorations which is completely understandable.   Other cruises when they have done this the CD and social hostess had all kinds of ribbon, construction paper, etc., etc.  this time absolutely nothing.   What were we supposed to use?  I have seen maybe one door where it looks like they decorated with stuff they brought from home. Otherwise only a stocking here

or there.  (I have not walked all floors). No announcement who won…..no surprise there.  I really hate to say it, but the CD has been pathetic.

11 hours ago, CJANDH said:

More toilet problems!!! This morning at least half of deck 11 has no toilets working. The engineers working on it are saying it is the vacuum system that is down. Mariner is not ready for a world cruise!

We are on deck nine and have not had a single problem

We boarded toady and found the ship to be in excellent condition.   Dinner tonight was fabulous.  No issues for us at all.    Two very happy cruisers here 

8 hours ago, kirtihk said:

Our friend recommended me to go to a fancy-shmency restaurant.  We pre-ordered and pre-paid (it was a very special restaurant!) Beluga caviar, filet mignon with truffles, and lamb chops with a cognac Dijon cream sauce.  Unfortunately, the restaurant couldn't proceed with our order and graciously substituted it with 2 hot dogs and a free glass of house wine per our table (their fine print stated that due to pre-ordering procedure they are not able to accommodate a refund).  I'm so mad at our friend!

Oh please!

On 12/7/2023 at 6:13 PM, pappy1022 said:

, if they knew in advance that they would not be able to provide the services and itinerary that they marketed and sold then there could be a case for fraudulent representation and/or the lack of notification that the product was being altered. It all depends on when they knew and who knew it. 

Exactly!   You said “IF”.    
YOU don’t know!  You are just speculating and thinking the worst.    Whatever happened to this world?

4 hours ago, pappy1022 said:

If it is something they were supposed to have in place prior to this cruise then it’s on them and they should heavily compensate the people on this cruise.
 

If Regent wasn’t ready and knew going in that this could/would be an issue that could alter the expected itinerary then I think they should give a full refund for a fraudulent act. Having said that, we don’t know exactly what happened but again the explanation left me with a simple reaction, Huh?

I think Regent owes their customers a better explanation and more details on how and why this cruise got changed so dramatically.

Keep in mind these itineraries are planned years in advance.  Things change between when they are planned, sold and sailed.  There is no way Regent or any cruise line can guarantee that all ports will be accessible and safe months or years later.  These cancelled ports are not unusual or first time ports where “Regent wasn’t ready or knew going in that this could be an issue”   Fraud?   Seems a bit extreme when you say you “don’t know exactly what happened” and you didn’t understand or are not willing to accept their explanation.  What “better explanation” or “more details” do you need.  The contract spells this all out and you agree to it when you book.   The same things happen to airline flights, train schedules, guided tours, excursions, restaurant menus, and on and on.  

2 hours ago, fak said:

Whatever the reason for the change to itinerary it was for their convenience - not ours.

I doubt very seriously this a “convenience” for Regent, I would imagine exactly the opposite 

26 minutes ago, mrstanley said:

 Bitob:

 

What brand is the hairdryer and what is the wattage?

It is a “Corby”. Never heard of it before.  No idea what the wattage is.  There is no tag on the cord. It is small and has a tight cord which means a short cord.  In my opinion, if you use a hair dryer a lot, you should bring your own.  This one is kind of small, only 1 setting (possibly two) and you have to keep the button pressed while using it.   This not a big deal to me as I only use it occasionally to get my hair damp, but if you use one for long or unruly hair or use it for styling, you probably want your own,    I must say that is the only negative on this ship in my opinion, and for me, not really a negative as i rarely use it.  The ship is beautiful, the towels are brand new and so soft and fluffy.  The food in every restaurant has been outstanding with outstanding service!

2 hours ago, Jimmcdaniel said:

We are in the hotel across the street from the terminal. We’ll be there at 11:00 knocking on the door. 

So will we,

2 hours ago, PaulaJK said:

Interesting, you mean no disrespect but imply,if not label, that I am unintelligent, selfish, suffer from entitlement and was expecting ‘special’ services. It’s best to thoughtfully read a post..in this case it would reveal that my husband walked w cane without assistance during this 24 day cruise. The inquiry was for WC assistance in disembarking. Seaborne offers this. Crystal offers it. Regent does not. It is possible…and not uncommon…for opinions to vary. But arrogant replies happily are not common.

Never once did I imply or state that you were unintelligent, or suffer from entitlement.  If it is not normally offered then it is, by definition a special service.   And… your post did include comments about not being able to do excursions, not just about disembarkation.  All I suggested was that you should arrange for help or consider what help you need when booking a cruise.  You said other lines offer it…all lines are different. That means choices are available.   I won’t respond to further posts

6 minutes ago, jet65 said:

 

At the risk of being “completely flamed…..”

your post sounds incredibly insensitive and opinionated.

I doubt that people with difficulties pick their situation. It happens.

Maybe it would be more kind to show compassion for their situation, instead of preaching about what they should do or how to plan 

You may handle things differently than others, but that doesn’t mean that it’s the right way or the only 

way.

 

just my thoughts, take it or leave it.

Just my thoughts (and opinion) as well.  All I am saying is rather than complaining about what is not provided, why not take it upon yourself to take care of your own issues instead of expecting others to do it for you?   Make arrangements to travel with help….problem solved.    The OP complained about this all at embarkation as well.   
 

I never said disabled people pick their situation.  i am very compassionate by the way regarding disabled people, I have numerous close relatives and friends who are disabled. 

At the risk of being completely flamed…. Have you considered bringing help with you for these reasons?   I have family members who are to one extent or another disabled, and we make sure we can handle things within our group.  It never  ceases to amaze me that some expect to be given such services.   Can you imagine the chaos that would ensue if there were great numbers of passengers needing help getting around everywhere?  I mean no disrespect.  My feeling is that to expect this is not only unreasonable but selfish.   When we travel we make sure we can handle everything within our group.  Our problems are not everyone else’s problems.  
 

Don’t  even get me started on why they have to go to the front of every line!  And bring everyone traveling with them to the front as well.   I’ve been told “well it takes longer for me to get through security (or whatever)”.  Well…..plan for that.   I travel with people who need more time for certain things like security, too and we plan for that.   I’ve been told well I can’t sit / stand that long or I can’t wait that long” … then wait till the line dies down and go.   Many many people can’t stand for long periods of time and still just patiently wait their turn.  Why expect extra “services” and special priority.   

Thank you everyone for your help!

A group of 10 of us are on the enchanted princess leaving Rome on November first.   We have a few questions.  I have not read through all the the princess board, so please accept my apologies if these questions have been asked and answered before.  If so, perhaps you could give info on a link to the topics.    Questions:  (1) how and when do we make reservations for the chefs table?  (2)  I understand you have to make reservations for the nightly shows.  how and when is that done? (3) will we have problems booking things as we have no “status” I.e. not cruised princess before.  (4) what does princess require regarding covid these days in the Mediterranean?  Just our vaccination record?  Can these be pictures on our phones or do we need to take the actual paper record?   Any additional advice you have for 10 excited newbies would be greatly appreciated.  

We were on the navigator having lunch in compass rose.  Waiter asked if we wanted dessert, we declined and left, not five minutes later a wave came up and broke the window one table away from where we had been sitting.  It does happen!

4 hours ago, Catlover54 said:

 

4 hours ago, Catlover54 said:

And we have to remain alert to avoid having generic included wine and regular water dumped into our glasses when we want a wine list and sparkling water.

I have learned to say "just a minute, I'm not ready yet thank you" .

In all My 20 years on Regent, I have never seen anyone dump wine or

water into glasses.  The wait staff always ask if you want still or sparkling.  Only the wine staff serve wine and ALWAYS ask what you would like.  I think there is quite a lot of exaggeration here.   
 

“Throwing a napkin across my lap”.   Never seen that either.    
 

very little respect shown by these comments for the staff.  Sad.  Very sad

I must say I am not surprised that this happened given what you packed.   When we have used them, they have told us over the phone specifically not to pack any of these items.  We were going on a long cruise and could not pack large enough amounts of these things in our carry on so we checked one bag.   Some might say that defeats the purpose of shipping luggage.  For us we didn’t feel that way.  We shipped two large bags and then checked a small one, and had our small carryon.  We usually bring back our allotted amounts of alcohol, so we also used the checked bag for that on the way home.  Worked perfectly for us and that way we knew we would have no problems 

Paul is on Navigator now.  
 

5 hours ago, cindyah88 said:

 we went outside on deck 11 to see the moonlight on the waves and walk around

 

I hope to post again tomorrow, if anyone is still reading 🙂

I have never thought to go out and intentionally look at the moonlight on the waves!   I have to remember to do that!   Sort of like stopping to smell the roses 

14 minutes ago, cruiseluv said:

I’m just curious, have you been on any Regent cruise? I find it interesting, a poster with just 7 posts decides to firebomb a poster with legitimate complaints .

Yes I am titanium