I totally agree and understand you. My wife and l are in the same situation. We booked concierge class on two former cruises to get points enough to reach Elite level on our next cruise. That was the reason to buy more expencive cruises then we otherwise would done. The new rules were not known at the time of our booking. At our last cruise, staff from the ship even told that people who would reach Elite after the cruise could book cruises with the discount which was given to Elite members (Galapagos). I have emailed and asked Captains Club about the lost points without getting answer. l have been waiting for the answer before booking new cruises. If we get Elite, l would definetely book with Celebriy for the next cruises- if not- l am not sure. It not a good situation to have to wait to know if Celebrity will handle it in a fair way. Hope you will get Elite to Hawai, and that l can book new cruises with the Elite benefits too!!
Hi all,
I just want to tell you a little story on the recent Captain's Club changes from a different point of view from what I have read so far...
We are quite new cruisers and currently have 4 "old" points. We planned and booked a Sydney to Hawaii cruise in 2015, 18 nights - that is some really BIG vacation for us. We like the idea of Elite getting drinks, laundray and some internet minutes. We calculated and thought two 14 nights cruises in Aqua Class will give us 6 points, so 10 before the big cruise - Elite, voila.
Booked two cruises in 2014 some time ago and saving every "Euro" we can to make it all possible.
Now, they change the Captain's Club point system and we won't be Elite on our big cruise in 2015... so no free internet minutes and no laundry for us - and no free drinks :(
4 points x 30 = 120
14 days AQ = 70 x 2 = 140
260 points in total, not enough to become Elite.
I know it is not much money we talk about but somehow it counted for the whole decision of the next three cruises - it just fitted perfect.
As most of you are Elite and getting Elite+ with the new system (and some becoming Elite), we are on the "downside" of this.
Or can you become a new level now while onboard cause they count days? That way we would become Elite on day 6 - not too bad.
As said before - no big deal, but we really liked the idea of having those USEFUL benefits on a long 18 nights cruise :( Esp. cause we already booked everything under the old system.
Future cruise with Elite status vanished - thanks Captains Club!
in Celebrity Cruises
Posted
I totally agree and understand you. My wife and l are in the same situation. We booked concierge class on two former cruises to get points enough to reach Elite level on our next cruise. That was the reason to buy more expencive cruises then we otherwise would done. The new rules were not known at the time of our booking. At our last cruise, staff from the ship even told that people who would reach Elite after the cruise could book cruises with the discount which was given to Elite members (Galapagos). I have emailed and asked Captains Club about the lost points without getting answer. l have been waiting for the answer before booking new cruises. If we get Elite, l would definetely book with Celebriy for the next cruises- if not- l am not sure. It not a good situation to have to wait to know if Celebrity will handle it in a fair way. Hope you will get Elite to Hawai, and that l can book new cruises with the Elite benefits too!!