MX-5

Maybe RCCL will reconsider the nightly Diamond Event if the outcry from C&A is received en-mass.

Anyone Diamond & above has an exclusive phone team at Royal. 800-526-9723 option #9. 

My call to express my concerns was documented and taken seriously enough to get transferred to the Resolutions Department, where I once again explained my issues to Otto - a senior representative. This isn't about the drinks or snacks, it's about a special place to commune with peers. It's also about tradition and consistency throughout the fleet.

Even if the gears turn too slowly for my b/b/b sailings that start in 4 days, maybe it will be a wake-up call for Miami. 

So..... join me in this quest if you feel as strongly.

2 hours ago, HSVcruiser01 said:

 we regret that we were not able to continue with this event. 

"able"? ABLE ?!!!!!!  The word should have been "willing". 😞

They are able to continue a nightly Diamond Event - they just aren't willing to continue.

And it's not about the Viking Crown Lounge. They could easily host a nightly event in one of three EMPTY conference centers. Two of which offer fantastic ocean views. They hold 65 guests each.  

Oddly, a very similar post was started in 2016...….

On 1/4/2020 at 7:39 PM, thrifty99 said:

Rumor has it the Diamond Lounge was going away in 2020. 

Help me source this information. Where did you get this info? Please post exact links and names.

On 1/5/2020 at 1:05 AM, HSVcruiser01 said:

I am book in February and received an email saying that from 01/01/2020 there is only 3 drink vouchers.

I want to see that e-mail. Take a pic of it, a screenshot, or copy & paste the entire e-mail on here. I want to see the header and who sent it, along with a written message claiming the nightly Diamond Event cancellation.

Let's prove where it came from.