Tbucs19

Is there anyway to find out in advance of my sailing how many passengers are booked for my particular sailing?

On 4/17/2020 at 6:13 PM, Tbucs19 said:

Starting to get very frustrated. We were scheduled to cruise on the edge March 15 and the cruise was canceled on March 13. Called and requested the refund option versus the FCC.
 

Was told could take 30 days for refund. Called this week and was told refund was approved and processing began April 4 and to allow 7 to 10 days. Still nothing on my card, called back yesterday and was told could be a couple more weeks with all of the volume they are running behind, etc. 

 

I seem to be reading all these boards that others whose cruises were canceled after mine are receiving the refunds?

 

it’s an $11,000 refund so obviously starting to wonder if I’m not alone and whether celebrity has financial means to survive this whole mess and refund their customers?

To update and help people keeping track, all but 250.00 of the refund back on my card Friday, 4/24.  The $250 they said will be another week or two, fine whatever.  

Starting to get very frustrated. We were scheduled to cruise on the edge March 15 and the cruise was canceled on March 13. Called and requested the refund option versus the FCC.
 

Was told could take 30 days for refund. Called this week and was told refund was approved and processing began April 4 and to allow 7 to 10 days. Still nothing on my card, called back yesterday and was told could be a couple more weeks with all of the volume they are running behind, etc. 

I seem to be reading all these boards that others whose cruises were canceled after mine are receiving the refunds?

it’s an $11,000 refund so obviously starting to wonder if I’m not alone and whether celebrity has financial means to survive this whole mess and refund their customers?

Celebrity is trash at this point for putting this whole thing on passengers to decide like its Lord of the Flies or something.  Need to step up ASAP and cancel the next few weeks at least in light of all the other hysteria and panic goin on.  

Leaving on the Edge this Sunday, 3/15.  I have 48 hours prior to sailing to cancel for future cruise credit.

What is latest time then I could call Celebrity?  3 or 4pm Friday afternoon or you think by midnight tonight?

I had put in offers to upgrade to three different suite categories.  I sail this Sunday on the Edge and as of yesterday it showed two of my offers were expired and the third was still pending. It also will not let me adjust or change my bid any longer. Anybody know what this means at this point for me?

Can anyone tell me what the kids drink package is like on celebrity edge? It says it includes smoothies milkshakes slushy‘s etc. but how easy are they to find, order, etc.

Also are there freestyle Coke machines on board celebrity edge?

thanks

42 minutes ago, Jim_Iain said:

Was recently on Edge and here is my speed test.   This was Xcelerate 

 

Yikes.....

How fast or slow is the internet on Edge compared to Royal’s Symphony of Seas Voom?

Also wondering how do sky suites sleep three?  Is it a ceiling bed that pulls out?

Booking sky suite on edge for March with 13 year old daughter and wife.  Can I assume kids are allowed in retreat sundeck?

Also, I am reading right that a South Beach full day bed rental is per bed and not per person. I assume I would only purchase by selecting one guest from my reservation?

At Cococay in a week and wanting to know the best beach with free chairs/loungers to just lay by ocean all day?  

Ok we are good then leaving $150 for the week.  We have two adjoinjng cabins.   

I always feel so bad never knowong how much of the standard gratuities they get especially cleaning up all our mess all week long and doing it with smile.  

 In addition to the standard daily gratuities, what does everyone usually leave their cabin attendant at the end of a seven night cruise? 

Do they have ice skating on Symphony  or has it been replaced with laser tag completely? 

Have they had any NHL games on the TVs in playmakers or anywhere this week?

Have you seen any NHL games on the TVs like in Playmakers this week onboard?

4 hours ago, SummerIsAStateOfMind said:

Rooms were ready after lunch 1pm. The luggage was another story we located them 3 hrs later purely by accident mid ship but on the same floor 😅.

We have two Boardwalk balconies two floors over Playmakers and while it’s very noisy on the balcony the rooms are quiet. The kids love being able to see all the activities on the Boardwalk. We are right where we want to be.

 

We are on Symphony next week with boardwalk balcony, can you tell me if the free soda package cups you get with Boardwalk balcony were in your room waiting?

Completed online check in for cruise on Symphony in two weeks.  Question is what if I don’t add in my own photos online before getting to terminal?

 I’m reading conflicting things, is cinnamon beach open or closed currently? 

Docking at Crown Bay on Symphony in couple weeks.  Where does ferry to St. John and trunk bay (either on a ship or excursion or on our own?) leave from and return to?

18 minutes ago, paul58 said:

12-15 min taxi ride.

Thank you

 On the symphony in a couple weeks to St kitts.   Just wondering how long a trip is it from the pier where the ship docks to the Marriott? 

We will make Diamond status during our next cruise, will we get benefits during cruise or on next cruise?