Sailing4me

We received an email from Viking last Thursday (Dec 21), informing us of changes to our itinerary, replacing the ports in Tunisia and Algeria.

In 2014, we booked the Grand Mediterranean Tour which sailed on February 20,2016. The ONLY reason we booked that cruise was that ports in Algeria and Tunisia were on the itinerary. However, we were very unhappy when Viking cancelled the ports in Tunisia & Algeria on that cruise and replaced those with Naples & Mallorca.

Therefore, when we booked our upcoming Viking cruise (sailing on Jan 11. 2018) MajesticMediterranean on September 5, 2017, the ONLY reason we selected to REPEAT this cruise is that Algeria & Tunisia were on the itinerary again. We were very angry to receive a notice from Viking to learn that they once again cancelled the ports in Algeria & Tunisia on the itinerary three weeks before our sailing date of January 11, 2018, and once again replaced those ports with Naples & Mallorca, after receiving our final documents with the ports of Tunisia & Algeria.

We researched the State Department’s website (travel.state.gov) and found that the last warning for Tunisia was issued on May 2, 2017 and Algeria on June 21,2017. If Viking was planning on cancelling these itineraries they should have done so sooner. We feel that Viking should let their cruise passengers know onboard the risks involved at these ports, and let their passengers decide if they wish to disembark at the ports of Tunisia and Algeria, not cancel this itinerary three weeks before sailing. When we cruised on the first sailing … many of the passengers told us that the only reason they also booked that sailing was the destination ports in Algeria & Tunisia.

We feel that we should be able to cancel this cruise penalty-free, or receive fair compensation to resolve this travesty. We now feel that Viking is only using these destinations to get bookings, and then drops them on their itinerary when it’s too late for passengers to cancel.

PS We heard back from our travel agent today (Dec 29), and Viking is unwilling to offer any compensation for cancelling these ports. This will probably be the last time we sail with Viking. We will be sure NOT to recommend Viking to anyone in the future.

We received an email from Viking last Thursday (Dec 21), informing us of changes to our itinerary, replacing the ports in Tunisia and Algeria.

In 2014, we booked the Grand Mediterranean Tour which sailed on February 20,2016. The ONLY reason we booked that cruise was that ports in Algeria and Tunisia were on the itinerary. However, we were very unhappy when Viking cancelled the ports in Tunisia & Algeria on that cruise and replaced those with Naples & Mallorca.

Therefore, when we booked our upcoming Viking cruise (sailing on Jan 11. 2018) MajesticMediterranean on September 5, 2017, the ONLY reason we selected to REPEAT this cruise is that Algeria & Tunisia were on the itinerary again. We were very angry to receive a notice from Viking to learn that they once again cancelled the ports in Algeria & Tunisia on the itinerary three weeks before our sailing date of January 11, 2018, and once again replaced those ports with Naples & Mallorca, after receiving our final documents with the ports of Tunisia & Algeria.

We researched the State Department’s website (travel.state.gov) and found that the last warning for Tunisia was issued on May 2, 2017 and Algeria on June 21,2017. If Viking was planning on cancelling these itineraries they should have done so sooner. We feel that Viking should let their cruise passengers know onboard the risks involved at these ports, and let their passengers decide if they wish to disembark at the ports of Tunisia and Algeria, not cancel this itinerary three weeks before sailing. When we cruised on the first sailing … many of the passengers told us that the only reason they also booked that sailing was the destination ports in Algeria & Tunisia.

We feel that we should be able to cancel this cruise penalty-free, or receive fair compensation to resolve this travesty. We now feel that Viking is only using these destinations to get bookings, and then drops them on their itinerary when it’s too late for passengers to cancel.

PS We heard back from our travel agent today (Dec 29), and Viking is unwilling to offer any compensation for cancelling these ports. This will probably be the last time we sail with Viking. We will be sure NOT to recommend Viking to anyone in the future.

We received an email from Viking last Thursday (Dec 21), informing us of changes to our itinerary, replacing the ports in Tunisia and Algeria.

In 2014, we booked the Grand Mediterranean Tour which sailed on February 20,2016. The ONLY reason we booked that cruise was that ports in Algeria and Tunisia were on the itinerary. However, we were very unhappy when Viking cancelled the ports in Tunisia & Algeria on that cruise and replaced those with Naples & Mallorca.

Therefore, when we booked our upcoming Viking cruise (sailing on Jan 11. 2018) MajesticMediterranean on September 5, 2017, the ONLY reason we selected to REPEAT this cruise is that Algeria & Tunisia were on the itinerary again. We were very angry to receive a notice from Viking to learn that they once again cancelled the ports in Algeria & Tunisia on the itinerary three weeks before our sailing date of January 11, 2018, and once again replaced those ports with Naples & Mallorca, after receiving our final documents with the ports of Tunisia & Algeria.

We researched the State Department’s website (travel.state.gov) and found that the last warning for Tunisia was issued on May 2, 2017 and Algeria on June 21,2017. If Viking was planning on cancelling these itineraries they should have done so sooner. We feel that Viking should let their cruise passengers know onboard the risks involved at these ports, and let their passengers decide if they wish to disembark at the ports of Tunisia and Algeria, not cancel this itinerary three weeks before sailing. When we cruised on the first sailing … many of the passengers told us that the only reason they also booked that sailing was the destination ports in Algeria & Tunisia.

We feel that we should be able to cancel this cruise penalty-free, or receive fair compensation to resolve this travesty. We now feel that Viking is only using these destinations to get bookings, and then drops them on their itinerary when it’s too late for passengers to cancel.

PS We heard back from our travel agent today (Dec 29), and Viking is unwilling to offer any compensation for cancelling these ports. This will probably be the last time we sail with Viking. We will be sure NOT to recommend Viking to anyone in the future.