frostydrink

Crown and anchor points for a cruise I took in the 1990s have disappeared with the new web site design. Points for six later cruises are accurate. The points were in my account prior to a sailing last month. This is the second time I've had a problem with credits for this particular cruise, so maybe it's just jinxed. I had to send ship photos to prove I was on it the first time. I've sent a message to Royal Caribbean and hopefully they will sort this out. Just posting as a suggestion to check your points.

We had a price drop this morning to $39 (+ grats) on our 2/25 Jewel of the Seas itinerary. It's the lowest I've seen it since we booked it months ago.

Please do not assume that Bottlegate is the fault of the hardworking and honest staff. It seems to be widespread and systemic. Perhaps send complaints to the Florida Attorney General since RCI has its HQ there.

I don't think it's staff on board. Agree that it seems widespread and systemic after reading all these reports.

Chiming in to report this just happened to us on Jewel of the Seas 2/5/17. $12.82 in mini bar charges appeared after our final statement. After charges went from pending to billed to my credit card I called and got it reversed. Even though it was handled quickly I'm annoyed I had to spend any time fixing it. And it's disheartening to think of how many others may have been charged without noticing it.