I should have been enjoying our first evening on Aurora. A Mediterranean cruise to celebrate my 77th birthday. We were very much looking forward to our cruise especially as it was on Aurora. We have had so many lovely cruises on her. However, this cruise was not to be. There was an unpleasant feeling when we went to get help with boarding. Something just wasn't right and everyone knew except us. We were deftly handed from one person to another and then told that I wouldn't be allowed on board because I hadn't been allocated an evacuation chair and staff to help me. We were astounded. We book our cruises very much in advance as I need an adapted cabin and they seem to get booked very early on. I am a full-time wheelchair user and have always found it very easy to get around Aurora on my own, so it is a real holiday for both of us. I had spent days researching every port, to make sure we didn't miss any accessible places. We were (in short) prepared for the cruise, more than ready for a holiday, and looking forward to it all SO MUCH! Now, back at home, we are unravelling all the complicated arrangements we had made with friends and family who were going to look after/use our house while we were away, it is so complicated, I can't explain. We are completely devastated, beyond words.
