cruiser076

I had an identical experience on the Breakaway in early November. I was at dinner and was denied a "long pour" with the UBP. The price of a regular glass of our selected wine was $7.95 and a long pour was $10.95. A beverage manager came over to explain that the long pour is a "promotion" and that the UBP is also a "promotion." Given this, they are no longer allowing a "double promotion" (this is how he phrased it in his explanation to me). I stated to the manager that, with the UBP, I was always able to order a long pour at my dinners on two earlier cruises this year on the Breakaway. He stated that there was a new fleetwide NCL policy instituted within the past 3-4 weeks and this would no longer be possible. But he also stated that I could have as many glasses as I wanted.

In response to this, I stated (as has been mentioned in posts above) that there are sometimes long waits for a second glass in the restaurants. But my larger concern was that that the UBP policy from NCL simply states that glasses under $15 are included.

Note that in my situation the price of the long pour - which was billed as about 50% greater than a regular glass of wine - was only 38% more than the price of a regular glass - or a discount of 12%. Excluding this discount, the long pour would have still been less than $12 (well below the advertised $15 per drink threshold for the UBP).

Back onshore, I now see that "ship specific promotions" are excluded among the restrictions. See https://www.ncl.com/terms/ultimate-beverage-package . But I don't feel that the "long pours" which appear on the NCL wine menus strike me as an obvious “ship specific” promotion. So my conclusion is that there is either some confusion among staff or that NCL needs to revise their terms to make very clear what the new restrictions are.

Note that internet speeds on the Breakaway are substantially better than other NCL ships (hence the per-megabyte rather than per-minute plans that are offered on that ship). I recall reading that this is due to use of a different satellite technology than on the other ships. So the OP may be in luck if they booked on the Breakaway. I used the internet frequently for work while sailing on the Breakaway and never really had a problem (even during two sold-out weeks). I was also able to connect to a corporate network computer via remote desktop whenever it was needed.