billdadm

Can't "upload" when your desktop is 12 years old.

My last word on my now cancelled cruise on Adventure of the Seas may 12th. I have cancelled, due to the bermuda travel authorization. We have no way to "upload" any thing, so we couldn't comply. And more importantly, RCL needs to get more people to answer phones, and also have people who can be understood the first, not 3rd or 4th time. After 6 different customer #'s tried and 2 1/2 hours total hold time, I got an agent. Finally, RCL should have noted at booking about Bermuda's "authorization". We've done 16 Celebrity 6 rcl, 13 norwegian,2 princess and 1hal. Never had such poor customer service as RCL.

We have a cruise booked on Adventure of the Seas on May 12th. Got a notice from RCL that because we stop at Bermuda for our 1st stop, we have to pay $40 each for a Travel Authorization for Bermuda, even if we're not getting off the ship. If we don't pay for that, we can't take the cruise. That on top of the $200 we have to pay for an Antigen test. What gives?

We had done 12 cruises before on NCL. Our upcoming will be our 38th, and our 17th on Celebrity, who don't have "hidden" charges.

Our last on NCL was before 2019

I am a platinum member of NCL and called to take advantage of the labor day sale. I was informed that I would get the "Cruise First" deal. Pay $250.00 and get the same in credit for a down payment. We did so on the 3rd. By the 9th our circumstances had changed. I called to cancel and get my $250.00 back. Nope," you now have a $500.00 credit to use by 2024. Not my idea of a good business practice.

  Also "Free at Sea" right. Drink package, hmn free except for a 7 day cruise it's $277.20 service charge for the drinks.

Don't know if I'll go with NCL again.

Will ships ever have the varied types of shows that they had years ago? There used to be comedians, ventriliquists, and soloists. Seems like now it's all the ship cast.