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Chowchows

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Posts posted by Chowchows

  1. 5 hours ago, twodaywonder said:

    Lie? What lies? I never had any lies told to me on any cruise ship.

    I am not trying to be a jerk, but please re-read what I said.  The original poster that started this thread said that Princess told her something that was obviously a lie-I was replying to that.  My original posts were never directed at you.  The post in reply to you earlier today was trying to explain this.  She had someone lie to her, and I had someone lie to me from Princess.  You were not brought up in the lies. 

  2. 18 hours ago, twodaywonder said:

    Gosh so negative and incorrect. Who told you that the Sky Princess will have Coke free style machines? Carnival is switching to Pepsi starting in 2020. No information on Coke free style machine on any of the ships. I only know of several Royal ships that have them. Not sailing on Princes again because of incorrect info is certainly your choice. 

     

    Not negative about this at all.  I was just trying to help the OP by posting info.  No one ever told me there was a freestyle machine on board, and I didn't want one.  I was just pointing out that the OP's experience of having Princess employees lie to them isn't out of the ordinary, and is the main reason why we won't be back.

  3. 22 hours ago, PoohUnderstands said:

    Really?

     

    Yeah really.  Why would I want to give my money to a cruise line to have a really crappy experience?

     

    They front desk outright light to us when we tried to fix issues, and then when they got caught in the lie they were backtracking as fast as they could.  We didn't get some stuff we paid for before we went onboard, and they didn't want to deal with it so they swore up and down we did.  I had to spend 3 hours of our vacation on the first night argueing with them to prove I paid for it and we didn't get it.  They they were like "oops, you're right", no real apologies until I started taking their names for the survey.

     

    The apps wouldn't work through the entire cruise and they kept telling me I wasn't doing it right (they would lock down our phones).  Finally they admitted it was a known bug, after having me run all over the ship going from one person to another for help, and laughing at me. 

     

    During the entire cruise we were only waiting on (outside the MDR) once.  The wait staff just ignored us and walked right by us when we were asking for water or drinks. They spent the whole time falling over themselves for the obnoxious 600+ group of travel agents that were onboard.

     

    I realize it's a new ship, but 80% of the food was not cooked properly, and the ship was dirty.  No one was washing their hands, and the crew never asked anyone to do it either.  Many times the sanitizer stations were empty.  I can see why they had a noro outbreak right off the bat. 

     

    I just don't want to sail with a line that is supposed to be on the higher end of the mass market and get this treatment, and I certainly wouldn't want to go with a lower cruise line if this is what the upper end entails.  We are normally easy going and go with the flow, but I couldn't wait to get off this ship.  Princess lost us as customers, and we're pretty sure we are completely done with cruising after this experience.  It's just a matter of there being so many other awesome places to go, and things to experience, and ways to do it while on vacation-why would we want to chance something like this again?  I get that hiccups happen, but to be outright lied to and laughed at, when they knew they had screwed up and later admitted it, makes me say no more!

    • Like 1
  4. 1 hour ago, Bgwest said:

    Anyone on sky now who can settle this can’t be but one correct answer. 

    we are on sky early next year amd want to know

    We disembarked this last Saturday.  No freestyle machines.  Like everything they screwed up on with us and lied to us face to face about, the Princess employees are telling you a fib.  I will never sail with Princess again.

  5. The ship is beautiful. 

     

    Neither of our medallion apps will work.  They lock down every time you try to do ANYTHING and make you sign in again...and then lock down again. 

     

    They didn't do the birthday celebration request that I put in our account.

     

    We were unable to ever get any drinks at lunch. The waiters walked right by us and totally ignored us. I thought the food on the Royal was much better.

     

    I am hoping things get better.

     

    • Like 1
  6. On 11/1/2019 at 12:35 PM, rocklinmom said:

    Looking over the new Anniversary Sale promo today and am considering if the (slight) fare drop and loss of free gratuities would be worth it for us. We don't drink wine so the free bottles of wine would be useless but in the fine print it does say that "nonalcoholic options are available". I assume since you get these vouchers in your cabin that they could be exchanged for something other than wine, so that would be appealing for us. If we did switch to this promo I might also move us to cheaper cabins, but that would require moving my parents a few cabins down to be next to family members. They want to keep their current 3 for Free promo and fare...does anyone know if you can switch to another cabin (in the same category and location, literally two cabins down) without being forced to change to the current fare and promo? IdahoSpud, perhaps you would know? 

    Does anyone have an idea what the nonalcoholic options are?

  7. While they're all under the "Carnival" umbrella, there's no cross loyalty perks.

     

    But, I do know, on Holland America, if you've cruised Princess previously, for your first cruise on HAL, they'll give you one star Mariner status. But no actual cruise time "in the bank".

     

    I am going on my very first cruise in December on Princess, then have another one booked on HAL after the first of the year. I haven't gone on any cruises yet, but will have the Princess one under my belt fore the HAL cruise. How would I go about checking on getting the one star Mariner Status since I will have already sailed with Princess? TIA!

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