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tiggy85

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Posts posted by tiggy85

  1. On 6/17/2021 at 1:41 PM, awhfy said:

    Our last cruise was on Reflection. For a b2b. We had an aft just off the center (1692 a C1). Fabulous cabin. Stay with the aft cabin

    BA60C4E4-AF9C-4B31-ACBD-7920E787CD24.jpeg

     I have 1696 booked on Reflection for next spring. Do you have more photos you could share of the view and any insights? I’ve never cruised with Celebrity before and I am super excited!! Thanks!!

  2. On 7/30/2021 at 11:54 PM, Fly and Sail said:

     

    According to this chart any tier should get these "Quarterly Offers" and I can confidently say that in 10 years with MLife I have never received a single one. YMMV.

    I am MLife gold and I got a free cruise back in 2019 which has been carried over to 2022 due to COVID. I got them to apply the $125 OBC last week… 

     

  3. So I know this post was a bit ago BUT I can add to the confusion. 
     

    I was booked on the April 9, 2022 cruise as well and never got notified of the changes. last week I looked on the app and it changed the 7nt Mexico grand cayman cruise to Apr. 9-18  9 night eastern carib cruise. I called and they sent me a new booking confirmation with all the ports listed. The rep last week was unable to find the sailing in his system or on the website so they were going to get back to me this week to let me know if it had been suspended.

     

    I just spoke to a rep and she stated the cruise now shows up in her system with the ability to book but it still doesn’t appear on the website. Not holding my breath but I will cross my fingers that this cruise is a go.

  4. Hi all - so I’m baffled and so is Celebrity. After all the rebookings due to COVID, I found and booked the April 9, 2022 7 night trip on the Reflection (Mexico, Jamaica, Grand Cayman). This trip was confirmed back in January this year.
     

    I logged into my account a few days ago and now it says I am booked on a April 9, 2022  9-night Eastern Caribbean trip on the same ship. 
     

    Neither of these cruises are on Celebrities website and when I called Celebrity, the agent couldn’t locate them either. They were able to pull up a booking confirmation for both itineraries but outside of that it appears that it doesn’t exist. The agent escalated my inquiry and I should get a call by Friday. 
     

    Does anyone have any ideas or have you run into this issue? I’ve never sailed with them before and this all seems a bit strange. Thanks in advance!

  5. 11 hours ago, Fly and Sail said:

    I moved my MLife comped Alaska cruise to next year without any issues.

    Same - moved an MLife Caribbean cruise from April this year to March 2021. Hopefully I’ll be able to do it again as we slowly creep towards more cancellations  🤦🏾‍♀️ 

  6. I have dealt with this - Celebrity

     

    I got a free cruise offer for RC through MLife back in August 2019 And I was required to book by October 2019. I booked my cruise for April 25th 2020 with Celebrity which obviously didn’t happen. 

     

    I called the casino line the day before they announced the cancellation and they moved me to a cruise in 2021. I had to repay port fees and taxes but they claimed I’d be refunded for those fees on the cruise I cancelled ( I still haven’t been refunded).

     

    There was no formal program or L&S when this all happened but the rep was very accommodating. 

  7. 12 minutes ago, BP99 said:

    Hi,

    Your story sounds similar to most of us. Many are still waiting for refunds

    for March cruises (when Celebrity started cancelling). I was waiting for

    a refund for a April 5 cruise (filed on March 14). A few days ago they sent

    me a FCC certificate NOT a refund. So, after 2 months I have t start

    the wait again!! In your phone calls did you specify a REFUND? 

    I think they use REFUND and FCC interchangeably!! 

    Oh no!! I can’t imagine starting all over! 😞
    My cruise was basically free so all

    Im waiting on is the port fees/taxes and the extras (Tuscany Grill). 

    I truly feel for those out thousands $$$$
    but regardless of the amount people deserve to get their hard earned money back and in a timely manner.

     

    Don’t even get me started on the concert and game refunds I’m still waiting on lol. I suppose the bright side is I was blessed to be able to afford such luxuries in the first place.  
     

    • Like 1
  8. Still waiting...

     

    I cancelled our cruise on March 23rd and was told the refund would take 7-10 days. Nothing.
     

    I called back April 6th and was told it actually takes 14 days. Nothing.

     

    I called back April 21st and was told it actually takes 30 calendar days and I should see the refund within the week. Nothing.

     

    I called back May 6th and was told that my booking was sent for an automatic refund on 3/24 BUT the system was overloaded and it just kinda of “sat there”. Apparently when I called on 4/21 the agent realized it was sitting there (Didn’t tell me anything) and “manually pushed it through to the accounting department”.
     

    My new estimated refund date is May 22nd. If I don’t have my refund by then I will contact my bank and see if they can make any progress. It’s not a whole lot of money but it’s my money and I’d like to be done with all the follow up calls and account monitoring. 
     

    For reference, I was supposed to be on the April 25th Summit cruise out of San Juan.

  9. 5 minutes ago, Fouremco said:

    Yes, I live in Canada, but I'm using a VPN that provides a US IP, so I'm accessing the US site. I still think it's an issue with cache or similar that needs refreshing. Or that 70+ hacker with underlying chronic illnesses! :classic_biggrin:

     

    Phone a friend, get them to try and let us know!


    Now that you mention it...that gap after section 2 looks suspicious 😂


    So I phoned a friend lol...I gave her your instructions and she also sees section III. We don’t have the same service provider and she’s about 80miles away from me. 
     

    There is obviously 2 versions of that darn letter from Princess and hopefully Princess will be able to clarify things for those it affects (glad I’m not one of them). I do feel bad for the author of the article as I’m sure they saw the same thing I do and based their writings off of that. 
     

    The biggest question I now have is which version is correct? 🤔🤔🤔

  10. 7 minutes ago, Fouremco said:

    Ah, now that might explain the difference if you are accessing the document through the booked guest link. Try this route:

     

    • Princess.com (don't sign in)
    • View current Travel & Health Advisories (top left corner)
    • 04/14/2020 Travel & Health Advisory
    • Health Advisory (PDF)

    Ok - that’s what I did the very first time on my phone. Just followed it on my desktop and I got the same results. Are you also in Canada? 
     

    I had my husband try and he too sees section 3

     

    Just to inform: I don’t have a log in for Princess and I’ve never visited their site before this morning. 

  11. 6 minutes ago, Fouremco said:

    I agree, it may be an old link that you are following.

     

    Compare your screen capture with mine, and you'll see that where your III. exists there is a blank space before the paragraph that follows.

     

    2030177791_ScreenShot2020-04-24at2_15_09PM.thumb.png.f683b1a31d9e563f12dd14c11c69d641.png


    I do see the difference BUT for sake of losing my mind, I went to my desktop and did the following:

    princess website

    clicked the booked guests link

    chose the advisories and cruise status link

    went to the health and travel advisory link dates for 4/14

     

    I got my same results showing item III 🤷🏽‍♀️

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