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POA1

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Posts posted by POA1

  1. You should be able to cancel the standalone Wi-Fi online.

     

    The shore excursions desk on the ship can swap in your HIA credit if you don't want to cancel and rebook your excursions. If they are popular, there may be waitlist people who will move into your spot.

  2. @richwmn, taking time from his 134 day Volendam cruise to call into CheerHQ this morning.  The menus you see on the ships are on the server:

     

    navigator.hollandamerica.com

     

    whose DNS resolves to a private (Intranet) IP address.  That means that server name can only be accessed on the ship.  This is why you can see menus in Navigator without an Internet package.  If you try to access that server from the outside world, you'll get a Sever not found error.

     

    Externally, the server name is:

     

    moapp-navigator.hollandamerica.com

     

    There's some pass-through API code that normally pulls the PDFs from HAL server and delivers them to those of us using the app.

     

    That code is either broken, it isn't directing to the right file location. That's why we get the 404s when fetching the page.  The server name resolves, but there is no page/PDF at the URL.

     

    I'm sure that someone is seeing all the 404 errors. Web servers log them by default.  (Or, no one knows to look at the logs.)  It should be an easy fix.

     

    • Like 1
    • Thanks 2
  3. In the previous, "unimproved" version, hitting the calendar icon toggled between the day view, using a drop down date selector, and the linear view, where you scrolled through your whole itinerary.

     

    Now, to see your whole itinerary, you have to click on every single day and view a day at a time. It's annoying for our 7 day cruise, but if I were on a long sailing the new user interface would really grate my cheese.

  4. On 4/30/2024 at 4:53 PM, Overhead Fred said:

     

    Try hitting the little calendar icon to the right of the grey box showing the date/location when viewing "My Itinerary". It should toggle between viewing formats.

    That's the old version. When you update the app to the newest version, hitting the calendar icon brings up a selection calendar. So, in essence, you have 2 day-by-day selectors, and no scrolling option.

     

    Screenshot_20240502-090528.thumb.png.ddc70a3397f9bdba52682e5e97436864.png

     

    Not exactly the best UI design, but someone at HAL likely signed off on it.

  5. Thank you, @richwmn

     

    This one gives a slightly different issue - unresolved domain. But, I do notice that the format of your URL is slightly different. Mine had an extra API call in it. I'm on my phone now, but I will try using my desktop later.

     

    https://navigator.hollandamerica.com/anchor/api/content/vo/menu/1abfd7e6db3345f280006156eee7d93a/fa0e45786e2f2015c3c7ac9f231084c0_canada_2024_dr_menu_09_nav.pdf?download=inline

     

  6. 1 hour ago, VMax1700 said:

    Morning! 

    It is already Thursday here🙄

    I am using a Samsung s6 lite for the first time. (DW. objected to laptop, adapters , keyboard etc taking up space at her makeup station😉).

    Although the URL flashes onscreen for a second iI cannot see the URL for any reasonable time. on the app.  Any suggestions?

    We are ashore for most of the day but will try again later.

     

    As a Plan B - This is the URL for Thursday's menu now that my corner of the world is caught up to you.  Try pasting this into your browser. It looks like it should fetch the Blue Gala menu. Here in Fort Lauderdale, it is 404 (at 3:35 AM.)

     

    https://moapp-navigator.hollandamerica.com/ds-public/api/anchor/api/content/ns/menu/a22909895098489489b655777d5e151b/d888ac55bcf645cd4f7a2c236cb304b9_blue_gala_menu_2024_v.2.pdf?download=inline

  7. 6 hours ago, VMax1700 said:

    It is working fine onboard!

     

    Thanks to you, I know what my menus should look like in the app. All the URLs for the menu PDFs are 404/Not found.

     

    If it's not too much trouble, and you can see the URL, can you see if the shipboard reference for the Wednesday MDR Dinner menu looks like this?

     

    Or, you can email the working email to me.

     

    https://moapp-navigator.hollandamerica.com/ds-public/api/anchor/api/content/ns/menu/a22909895098489489b655777d5e151b/1fcd1d4757babe0172716f0463c688aa_transatlantic_dr_menu_04_2023.pdf?download=inline

     

     

  8. 51 minutes ago, VMax1700 said:

    Yes it is stating 400 ml limit.

     

     

     

    Thank you for verifying that.  I thought I remembered seeing people getting Perrier last month on the Rotterdam.  We got some of the 12 ounce cans from various bars and the Retreat Cabanas had the 16 oz "super special" resealable cans.  They also had 1 L glass bottles of Acqua Panna (still) and 1 L bottles of San Pellegrino (sparkling) water.

     

    We took the 12 ounce cans on excursions with us.  We'd split them.

  9. 5 minutes ago, VMax1700 said:

     

    Note that the package only includes specific waters.  The "open water" 330 ml/12 fl oz of purified water in pull ring cans is included in the package.  Other waters are not included.

     

    20240501_150043.thumb.jpg.b070acc8219816329baf97dd538c622b.jpg

     

    The exclusion of the 16 oz canned, twist-top water is kind of a head-scratcher. The ca-bobbles, as DW calls them, are handy for taking on excursions because they are resealable.

     

    There are well under the cost limit of either beverage package, but they're excluded. They're the same water as is in the 12 ounce can. We used to have bottle tops for cans, but got rid of them years ago - because besides being kind of funny, what is the point?

     

    Well. Now I know. We probably should have left them rattling around one of our drawers for another decade until a use was revealed.

     

    71-ZeOckxwL._AC_UF10001000_QL80_FMwebp_DpWeblab_.thumb.jpg.35bf8d98f854499a67bcbe844722f805.jpg

     

    One dozen can toppers for the stupid canned water. Only $8.99. Impress your travel companions and make new friends!

    • Like 2
  10. 9 hours ago, Petronillus said:

    I tried it once. My impression (no doubt representing a small minority): the presentation was weird, and the taste was disgusting. Perhaps it just wasn't optimally "candied & crispy." 

    I don't have an issue with the presentation. It's pretty "clothesline y." We had it at David Burke Tavern in NYC, long before it was cruise-ship-famous.

     

    At its best, it's got some candied snap and a layer of crunch. You'll want double pickles.

     

    The best David Burke innovation is the cheesecake lollipops. I'd love to see the cheesecake lollipop tree on a ship. (Or anywhere for that matter.)

    • Like 2
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